Caliber - Austin - Braker Lane

My Experience - 0.0/5.0 -

I was charged for a repair that was not done this company is stealing money from people and I will make sure this matter is escalated and never coming back here.

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Thank you

Repair Quality - 5.0/5.0 -

Thank you so much for everything and I am very happy with the work, thank you. I will recommend you to my friends, thank you again everything merry Christmas and happy new year

Customer Service - 5.0/5.0 -

I am happy and satisfied with the work, thank you and I will recommend you to my friends

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I have been a customer since I started my military career in 2007. The service team always spot on and always provide great customer service.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your team was very nice and personable Cody was very informative and kept up with things and was on top of things My car looked great. I would just wish it could’ve been painted all over instead of just the damage side. Maybe I’ll come back and have them paint the other side It was a great experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very nice Very helpful And very informative

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I brought my wife's car to this same location two years ago and they did a great job so when my daughter's car was involved in an accident I didn't hesitate to bring it to this location. As before, they did a great job. Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciate the professionalism especially the updates on the progress

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Good

Repair Quality - 5.0/5.0 -

Good

Customer Service - 4.5/5.0 -

Good

Returned Clean

My Experience - 5.0/5.0 -

What a great team! Good job always.

My Experience - 5.0/5.0 -

Superb staff and service. Very happy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for getting bmy a daughter car back to where supposed to

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Repairs done on schedule. Excellent communication. Prices were kept down.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 5.0/5.0 -

Good

Returned Clean

My Experience - 5.0/5.0 -

I recently had my Volkswagen repaired at this Caliber Collision location, and I couldn't be happier with the service. From the moment I dropped off my car, the team was professional, courteous, and transparent about the process and timeline. The communication throughout the repair was excellent; they provided timely updates and quickly answered all my questions. Most importantly, the repair work itself is flawless. My Volkswagen looks absolutely amazing! The paint matches perfectly, and all the body work was done to an incredibly high standard. The vehicle was also returned to me immaculately clean, which was a nice touch. Thank you to my technician and the entire team for a completely satisfying repair experience. This was truly a job well done! I would highly recommend Caliber Collision to anyone needing high-quality body work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The team was professional and was very willing to work with me and the concerns I had about my vehicle

Returned Clean