Caliber - Austin - Kramer Lane
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
tosha and everyone else i talked to at caliber was amazing and made sure everything was taken care of. thanks caliber team!
Likely to Recommend - 5.0/5.0 -
Excellent service and exceptional quality of work. I am extremely satisfied with the results on my vehicle, and it looks fantastic. I would definitely recommend them to anyone looking for top-notch service.
Repair Quality - 5.0/5.0 -
Great job car look great! Paint job and repairs were spot on. When i got my car back it looked like it was right from the dealer. It was detailed to perfection they really did a great job detailing it as if it were their own. I appreciate the care that went into my car! I'd go back to this location any day.
Customer Service - 5.0/5.0 -
Great experience! They took excellent care of me, explained everything clearly, and made the entire process hassle-free. I truly appreciated their professionalism and customer service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I wasn't communicated with about a second claim. The works was done before anyone spoke to me. This caused financial strain as I only was communicated with after the work was completed. Secondly my truck didnt have mud flaps put on even though I spoke with the service advisor prior to work beginning and asking that this would be completed. I feel that problems were presented and no solution was given.
Customer Service - 1.5/5.0 -
As mentioned, there was no attempt to come up with a solution.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
TC was great. Haileigh V. Inyard was great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job! Top marks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I chose this place because of the great reviews. However, after they returned my car, the trunk door started having problems with the sensor. It wasn’t having this issue before I brought it in, so it was very disappointing to have this problem after the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team my window is back and working properly.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I haven’t noticed any issues with the vehicle so far and it came with a lifetime warranty. The staff were very nice and accommodating, providing open communication throughout the process and having a partnership with the rental place so I had no issues with them.
Customer Service - 5.0/5.0 -
Highly open to communication and accommodating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was going to use Toyota where I actually bought the car but I had a change of heart when I met Hailey and Tosha ! They were so nice and professional! Plus giving me all this information and Tosha staying in touch by texting me everyday. I just can’t express how all that helped me and I felt no stress after I left my car there. And to the people who repaired my car I want to thank you for doing such a good and perfect job ! I will highly recommend Caliber Collision to all my friends and coworkers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly & efficient service! Did a great job on my vehicle!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I appreciate customer service and quality work
Repair Quality - 5.0/5.0 -
Appears parts perfect and properly in place !
Customer Service - 5.0/5.0 -
I was kept up to date via text and I place a couple of calls - always connected to rep