Caliber - Austin - Kramer Lane
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had a great working with Caliber Collision. Zach Callaway and front office staff did a awesome job of communicating with me on the repair process and kept me up to speed without my having to ask. They made a stressful situation easier to deal with and to top it all off, my car looks amazing!!! THANKS AGAIN!!!
My Experience - 5.0/5.0 -
Zack was a reall help, keeps me updated and satisfied all my needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Zack was knowledgeable and friendly, kept me informed throughout the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All personnel at the shop were very professional. I was updated thoroughly so I was informed throughout the whole process. Would definitely use CC again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
the receptionist Cheryl especially was so friendly and accommodating. All of the techs I spoke to, especially Zack, were all personable and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Your facility and people were awesome in repair work and customer service. My service advisor was Chrystol Anguiano and she handled my claim exceptionally well exceeding my high expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Service Advisor Chrystol Anguiano was awesome. Very courteous and professional throughout the whole repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I didn't like the interior being sprayed with Armor All, but then I have severe allergies.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
I'll change this rating when the repair is fixed
Repair Quality - 2.0/5.0 -
He service advisor was very polite as was the receptionist. The quality if repairs was addressed and unfortunately I am moving just a week and a half after getting my car back. The paint did not match as it had too much pearl in so it looks almost silver and the corners of the number still had mold points on the and were not trimmed off. I plan on taking it to the caiber collision in Roseville CA to get it fixed if your warranty stands up to what it says it does.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ready on Time?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Zach was great!