Caliber - Austin - Mcneil Dr
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone at Caliber Collision McNeil…was super professional, friendly and welcoming. I took my vehicle in for minor work and was very impressed with the thoroughness and timeliness of the estimate and the repair!
My Experience - 5.0/5.0 -
We happy with the work at my son car and with the way he treats us I want to say thanks to Dereck for helping me
My Experience - 5.0/5.0 -
I give a high rating. The job looks beautiful and one day faster than I thought.
My Experience - 0.0/5.0 -
Part of the damage was not fixed. I have to bring back my vehicle to get repaired.
My Experience - 5.0/5.0 -
Great job overall done, looks excellent condition even prior to the accident completely!
My Experience - 5.0/5.0 -
Considering my disposition towards any shop that works on my vehicles, this was a pleasant surprise. The portal allowing visible updates along with the calls and texts from the team, made the experience far above satisfactory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and the repair was finished early. Thanks also to Derek, my service advisor, for keeping me updated on progress. I would definitely recommend Caliber to anyone needing car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciated being kept informed as to the status of the repair.
My Experience - 5.0/5.0 -
Great communication from Andrew at McNeil location (Austin, Texas)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and efficacity. Work done beautifully and quick.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs required minimal involvement, Andrew provided clear communication, and my car looks like nothing happened! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Craig was very consistent in communicating and made sure my car was fixed properly. I'm very pleased with the outcome of the repair.
Customer Service - 5.0/5.0 -
The staff were amazing... from the receptionist.. to Craig and to the gentleman who gave me a ride from Caliber to rental car. Excellent customer service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fabulous Lynn was the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lynn was great and work turned our well
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
We don’t know if it’s associated with Caliber, but no sooner than we got our car back, we also got a tire pressure alert and found a nail in our tire. Otherwise perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished earlier than quoted!!! Only possible issue is that we got a low pressure alert shortly after leaving the shop. Found a nail in my tire that subsequently I had to replace the tire because leak could not be plugged.