Caliber - Austin - Mcneil Dr
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Craig and his team at Caliber did a great job and finished ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there was great with me letting me know status on my vehicle very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We would highly recommend our friends and families and neighbors to caliber collision , at the McNeil location our advisor Derek C . Did a wonderful job communicating with us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Craig was friendly (immediately greeting and helping me when I walked through the door), efficient, and a great communicator (he updated me everyday my vehicle was in the shop on its progress). He turned my vehicle around just in a matter of days and made my experience with obtaining a rental very easy too.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, friendly, professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and updates
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Repair looks good! professional work.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Very likely. I really loved the customer service, it was great! I’ve never been to any other collision repair places (so nothing to compare to, hence the 9) but I don’t see myself trying anywhere else anyways.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The communication with reception over the phone before my car drop off was great. While my car was being repaired I got texts and some calls, the right amount to stay informed but not bombarded with messages. Craig was great!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I am giving less rating since they broke my number plate cover. I don’t mind it broke , but they should have courtesy to inform me that it broke and just apologize for it. They just threw half broken part on the car seat and gave my car back. People trust and drop their cars and if the team is going to be careless and just assume that the customer is not going to realize then it’s wrong. I don’t have issues with the work they did on my car, but breaking something and not letting the customer know assuming that they will not notice is wrong .
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me updated on the repairs everything day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear communication on the progress of the repair
Customer Service - 5.0/5.0 -
Lynn was great at communicating what was going on with the repairs and was honest