Caliber - Austin - Mcneil Dr
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Incredible job!
Repair Quality - 5.0/5.0 -
Incredible job!
Customer Service - 5.0/5.0 -
Incredible job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great Job.
Repair Quality - 5.0/5.0 -
Like it never even happened.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
Not happy with the finish and the repair work done
Customer Service - 3.5/5.0 -
Miscommunication and repeated visits
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Went above and beyond what they had to do to get my daughter’s car repaired quickly!
My Experience - 5.0/5.0 -
Andrew was very responsive and answered all my questions thoroughly
My Experience - 5.0/5.0 -
Derek was great! Worked with him on two separate items over the last month.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and super helpful which made my experience go really smoothly. The team communicated estimated time and repair details clearly to know what to expect from the visit and drop-off.
Customer Service - 5.0/5.0 -
Lynn, who estimated my repair, was very professional and clearly communicated repair steps. He was very patient answering any logistic, repair, and questions about parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the customer service and service quality. The parts replaced looked like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber and Derrick were outstanding communicators. 5-Star Service and 5-Star Quality. Coach Dudney
My Experience - 5.0/5.0 -
We were happy with the McNeil location…Derek kept us informed and met with us when we picked up our vehicle. The Cedar Park location not so pleased with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall good service. Friendly, helpful, and finished earlier than promised. Worked with Derek. Did good job of keeping us updated and thoroughly explained repairs when we picked up the vehicle.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very detailed and fast.
Customer Service - 5.0/5.0 -
Great! Communicative.
Returned Clean
My Experience - 5.0/5.0 -
Communication throughout the process was good. And they finished a week earlier than I expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done early and car functional. We still have one Oren to complete when tech is back from vacation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service thank you Craig for keeping us updated
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The exterior looks great, Andrew the guy in contact with me was great. There is a slight mishap happened to the steering wheel. part of the material is now messed up so I feel it when I move the wheel.