Caliber - Austin - Mcneil Dr
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and super helpful which made my experience go really smoothly. The team communicated estimated time and repair details clearly to know what to expect from the visit and drop-off.
Customer Service - 5.0/5.0 -
Lynn, who estimated my repair, was very professional and clearly communicated repair steps. He was very patient answering any logistic, repair, and questions about parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the customer service and service quality. The parts replaced looked like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber and Derrick were outstanding communicators. 5-Star Service and 5-Star Quality. Coach Dudney
My Experience - 5.0/5.0 -
We were happy with the McNeil location…Derek kept us informed and met with us when we picked up our vehicle. The Cedar Park location not so pleased with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall good service. Friendly, helpful, and finished earlier than promised. Worked with Derek. Did good job of keeping us updated and thoroughly explained repairs when we picked up the vehicle.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very detailed and fast.
Customer Service - 5.0/5.0 -
Great! Communicative.
Returned Clean
My Experience - 5.0/5.0 -
Communication throughout the process was good. And they finished a week earlier than I expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done early and car functional. We still have one Oren to complete when tech is back from vacation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service thank you Craig for keeping us updated
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The exterior looks great, Andrew the guy in contact with me was great. There is a slight mishap happened to the steering wheel. part of the material is now messed up so I feel it when I move the wheel.
My Experience - 5.0/5.0 -
Excelente trabajo muy contento 😁 son muy profesionales
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Savannah has A1 customer service. She and Craig were very patient with me. The crew in the garage did an excellent job with my BabyBlue. I would definitely recommend this location to anyone. They all deserve a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communicated with updates & had my car ready when originally planned
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff are great. Chris is an awesome painter. The only one I let paint my cars.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy that Lynn helped navigate things with my insurance company. He was always quick tonrespond and very detailed about where we were in the process. Great job. I felt like he went above and beyond to make sure things were done right.
My Experience - 5.0/5.0 -
Team was courteous and kept me advised of my vehicle’s repair progress. I was very pleased when the repairs were finished nine days ahead of the projected completion date. My car looks great! Wonderful job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lynn was amazing!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing communicated and made sure I was updated the whole way through