Caliber - Austin - Onion Creek
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Smooth from start to finish. Appreciate the text updates as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This was the finest service on repairs of any kind I have ever received, and I am 85 years old so I have had many years of receiving service. Everyone from the receptionists to Ron with State Farm Insurance to Ken who managed the repairs, all were wonderful. I passed several other repair shops on my way to this particular caliber Collision site, but I would pass them again to return to this team should I ever need help again. Thank you all so much. Eileen Lundy
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber Collision to several friends. And I have posted a recommendation on our neighborhood website.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The professional service and excellent skillset of the team was reflected in the repair of my Nissan Armada.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great survive from beginning to end. Specially REY helping me out and keeping me up to date every day.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The customer service Ken provided me was exceptional! I was kept informed of the progress and my car was finished ahead of the projected schedule.
Likely to Recommend - 5.0/5.0 -
I would recommend this location versus others that I have been to for work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Exterior looked great. My alignment was suppose to be fixed and it was billed to my insurer but when I got my car the alignment had not been fixed. I had to bring my car back to get it done. The manager admitted to me that the alignment was never done in the first place even though it was on the bill.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process from the estimate to the end product was handled with professionalism at every step. Your promote update gave me a sense of satisfaction that we were being treated like family, not just a customer. The end product was far more than I had expected. I am totally satisfied with your work. The administrative part of the process went smooth as a result of the professional efforts of the customer service associates. Thank you all for getting me back on the road.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire customer service greatly exceeded my expectations.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice
Customer Service - 5.0/5.0 -
Great service