Caliber - Austin - Onion Creek

4.7 (5,291reviews)
94%
11210 S IH-35,  Austin,  TX  78748

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Mercedes-Benz
Volkswagen

Reviews (5,291)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Understandable that there was some delay due to parts being shipped out, but ken and the manager there handled the situation with the utmost care, and went above and beyond in providing a rental car. If anyone deserves a raise its certainly them and from now on based on this experience I hope to work with caliber if anything happens in the future

My Experience

My Experience

I needed to pick up my car earlier than discussed and Ken Robertson and his team were able to have it ready in the timeframe I needed.

My Experience

Delia and staff were prompt, professional, and courteous throughout the process. I couldn’t have asked for a better experience regarding service and expectations. Job well done!

Likely to Recommend

All body work will be performed here.

Repair Quality

Quick turnaround and professional!

Customer Service

My service advisor, Delia, was professional, polite, and executed everything.

Returned Clean

Likely to Recommend

I already have recommended to my friends

Repair Quality

Amazing work

Customer Service

My Experience

The individuals that assisted me through the process were very informative and so friendly. Every question I had was answered with knowledge and professional. They all made me feel comfortable. As for the job that was done on my car it was superb. I felt that they treated my vehicle as their own and thank you everyone that assisted me through the process. I would definitely recommend Calibur Collision to anyone.

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Repair Quality

Customer Service

Returned Clean

My Experience

I'll use this Calliber for all future repair needs. Wonderful customer service and very timely.

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Repair Quality

Customer Service

My Experience

The staff was very friendly and took care of making sure I was comfortable Very Awesome Staff I diffitllly go back if need be Thank You

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

They were very thorough in keeping me up to date about the process. Eric and the staff were completely professional! Would definitely recommend this company to anyone needing repairs.

My Experience

The staff was so helpful and courteous. They did an excellent job repairing my vehicle in a reasonable amount of time. I would recommend them to anyone that needs repairs on their vehicle.

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Repair Quality

Customer Service

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Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Good

Customer Service

Kent Robertson was the best.

Returned Clean

My Experience

Dee was the best contact person i could ask for, she gave updates and smiled the whole time. There was a hickup in parts and she was informative about it. I could not have asked for a better experience. Thank you and Dee needs a raise!

Likely to Recommend

Already have... had a bad experieince at your compettiors and came to Caliber instead.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

I was excited to see how well they matched the paint on the repaired door.

Customer Service

Eric was excellent throughout the whole process. And the staff at the front desk was totally on top of making the initial contact to the final paperwork on my repair