Caliber - Austin - Onion Creek
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love you guys. Thank you for making my car beautiful again. The attention and the politeness of the workers is the best I've ever seen. Hands down, I'd recommend you guys to absolutely anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Body work was good but somehow I ended up with a broken panel in the interior.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The experience was so good that I have already recommended it.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If there had been an eleven your staff would have earned that designation. Everyone from the girl at the front desk with her friendly, courteous attitude to the service advisor were fantastic.
My Experience - 5.0/5.0 -
Jason, Eric and Connie gave me the BEST customer service I've ever had!! I will be going here from now on. And will be referring all my friends when they need any work done
Likely to Recommend - 5.0/5.0 -
I will be bringing all my body and paint work to the Onion Creek site whenever I need work done.
Repair Quality - 5.0/5.0 -
The painting, buffing, and polishing made my car look like I just drove it off the lot.
Customer Service - 5.0/5.0 -
Everyone from the front desk to the people I met who work for the site were beyond professional, courteous, and friendly. Felt like I was dealing with people I had been friends with my whole life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ken was amazing and so helpful. I loved the text updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Everyone I dealt with was extremely helpful and always kept me updated. Excellent customer service and excellent job on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Had to come back 2 before they could really fix the repair , they called saying it was ready n wasn't repair was done poorly
Customer Service - 1.0/5.0 -
No quality control waistbands ur time to drive there 3 times
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, it looks as good as new. And you guys did that in a timely manner. Thank you and I appreciate it
My Experience - 5.0/5.0 -
Connie at the front desk provides THE best customer service. The text alerts kept me from worrying and repairs were done two days ahead of schedule. I don't think I could possibly be more pleased with the stress free experience!