Caliber - Austin - Onion Creek
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will tell fiends they treat you like your the only client, because they are so personable. Do you know that they are already literally at the door of my car as I am pulling up to their front door? I felt so welcomed because you can sense their passion for helping us get back on the road. Them meeting me as I am getting out of my car was very kind. Ken Chelsey and The GM treated me like a queen.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are Very pleased with the way we were taken care of... Awesome job guys! From the beginning to the end!????????????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Connie at the front desk is the best! Eric also provided excellent communication and customer service.
My Experience - 5.0/5.0 -
Excellent communication....text message status much appreciated
Likely to Recommend - 3.0/5.0 -
the repairs were great (as far as I can tell now). But the service was a real problem
Repair Quality - 4.5/5.0 -
The repair looked excellent. There were some cleaning materials left on the interior, but not terrible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric was great!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great from the customer service to the awesome work on my Outback. Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very polite
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There's a chip in the paint where repairs were made. It's really small so I'm not looking to get it fixed. Just wanted it noted.
Customer Service - 3.5/5.0 -
When I went to pick up my vehicle everyone was too busy to go over paperwork and repairs. So the receptionist just handed me my keys and let me go on my way.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car came back repaired fine. However, one of the service techs at the Onion creek location stole an item of value from our vehicle. We will not be using caliber collision again for any repairs and would not recommend them to people we know. I really hope that in the future, cameras can be installed on location so that they can weed out the untrustworthy employees.
My Experience - 5.0/5.0 -
I have never done this before and was nervous about being without my car. Everyone was very friendly and made the process so easy. Thank you for taking such good care of my car.