Caliber - Austin - Onion Creek
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes, I will return for this service in the future.
Repair Quality - 5.0/5.0 -
GREAT SERVICE! Very professional, kept me updated on my vehicle repairs step by step. I will return when I need this service again in the future!
Customer Service - 5.0/5.0 -
Very helpful and friendly!
Returned Clean
My Experience - 5.0/5.0 -
Colby was awesome. Very responsive and helpful. Kept me updated every step of the way even after the work was finished. The work on the car was top notch. I can’t even tell it ever in an accident. Highly recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Some minor issues were missed. We took the cars to BMW for follow up
Customer Service - 5.0/5.0 -
They were great given a really complex repair situation
My Experience - 5.0/5.0 -
Staff member Colby was great. He kept in constant communication with me with regular updates. There were issues with obtaining a needed part, (no fault of Caliber Collision), but Colby and his contacts made finding the needed part from another source possible. I would recommend Caliber Collision and all the staff to anyone needing repairs. Thank you.
My Experience - 5.0/5.0 -
Good clean job, everything is all back together again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Front desk was very nice and friendly. The service rep kept me up to date during the whole repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fabulous job by highly competent people
Customer Service - 5.0/5.0 -
Highly competent, accessible, and friendly personnel.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
my vehicle is making a noise in the front right wheel well still that was not there before when i turn my steering wheel to the left going over 50mph. that wheel was repaired last and was missed completely the first time.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked the daily updates.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Left a small dent on door still.
Customer Service - 4.0/5.0 -
Good daily updates
Kept me Informed?
Yes
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Colby was very transparent and let me know everything that was going on. My car was washed and vacuumed. Im so happy. It looks new. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Colby and the team were on point and professional. Made it very convenient and easy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Guillermo was extremely helpful and did everything he could to make my experience pleasant. He even arranged to have my car brought over to my house when there was a delay on a deliverable. He definitely went above and beyond.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Use Caliber Collision Onion Creek for any parts that need painting for any customer or Loaner vehicles.