Caliber - Austin - Onion Creek

4.7 (5,291reviews)
94%
11210 S IH-35,  Austin,  TX  78748

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
Mercedes-Benz
Volkswagen

Reviews (5,291)

My Experience

Wow. This entire team is incredible. Colby and the Store manager are top tier. They don’t skip a beat.

My Experience

Great job !

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Returned Clean

My Experience

Great service and communication by John. Wonderful experience!

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100%!!! Great job guys!

Repair Quality

This company did an excellent job on our car. We were very impressed with the work they did, and the way they kept us informed. Will be using these guys from now on!

Customer Service

Nothing but nice things to say about the entire staff that we communicated with. Top notch.

Returned Clean

My Experience

Excellent work!

Likely to Recommend

They provide the best work in the area.

Repair Quality

I have a special order BMW XB7 Alpina. It was damaged from front to back on the drivers side and I thought it would never be the same. The team at Caliber Collision of South Austin hit a home run repairing the damage and matched the special color exact. The service and work done was over the bar and much better that I could have ever imagined. I highly recommend for repair work that looks better than new.

Customer Service

The customer service received was perfect, they handled every detail of the repair.

Returned Clean

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My Experience

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Definitely recommend

Repair Quality

From start to finish I had the best advisor Guillermo! I highly recommend Caliber Collision and trust them completely with my 2024 BMW. They are specifically recommended by BMW for repairs. They did an awesome job on my car! It looks like it was never in an accident. Thank you Guillermo and Caliber Collision for the assistance with fixing my BMW and excellent customer service!!

Customer Service

Guillermo provided excellent customer service!

Returned Clean

My Experience

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My Experience

AAA Service

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This second time has been a nightmare I can’t recommend Caliber Collision

Repair Quality

I trusted Caliber to leave my car side mirror the way it was before an irresponsible driver hit it. Is been more than 3 weeks and the mirror still not working and installed correctly. I trusted caliber because a year ago we had a great experience with my husband pick up but I’m extremely disappointed this time.

Customer Service

The person in charge of taking care of my side mirror has kept professional and I appreciate that but it was still an error from the beginning when I had informed them about the blind spot indicator mirror and the first time the forgot about that and installed a regular mirror. That was my time wasted and money lost because I needed transportation for an error they made from the beginning. I waited another week for the correct mirror or part and the mirror still shakes when I drive makes me dizzy looking though it and the blind spot indicator still don’t work. I am still waiting for them to give me a call to see if they’re going to replace the mirror that is still don’t work correctly.

Returned Clean

My Experience

Colby kept me informed about the repairs. And they were done completely. My car was clean and done well. Everyone was super nice and easy to deal with. I will always use Caliber for my car repair needs

My Experience

Incredibly happy with the work that was done. Communication was great. And got my car back quicker than expected!

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Customer Service

Great communication on updates. Got my car back faster than anticipated. And the work done looks incredible.

My Experience

I just want to say that, Colby, was absolutely amazing. He communicated with me and everything he told me was accurate. I can’t thank him enough for getting my car back to me in a timely manner!

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My Experience

My service advisor was friendly & explained the repair process. I had no idea where to take my car for repairs & will definitely use again if I ever need to.

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Repair Quality

Advisor was very knowledgeable & explained the process regarding repairs to my vehicle.

Customer Service

Great service

Returned Clean

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