Caliber - Austin - Wells Branch
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Victor was extremely detailed in the operation o how things were going. Knowing that there is a low offer of rental cars, he volunteered to pick a key he needed to get my car pulled apart. His customer service was increíble and I the fact that he could empathize with what I was going through made it a delight. My Jeep looks incredible as if noting happened. Thank you so much for all the hard work! Extremely satisfied customer.
Likely to Recommend - 4.0/5.0 -
The overall service was great but I am frustrated that it is still not completely resolved a week after the service was completed.
Repair Quality - 3.5/5.0 -
I was pleased with the overall repair work but the attention to detail was disappointing. The chrome on my window had been replaced and was creating a whistling sound on the day I picked it up. One of the representatives looked at it and confirmed it with a test drive and said he was going to order a replacement. The new hood had a dent in it but they took care of it before I left. That same day, I had also emailed that one cargo net button had been removed and was not replaced/is missing, but I also have not heard back.
Customer Service - 3.0/5.0 -
I would give Victor a 10 for his service, but I still have issues pending from my pick up day and have not received any responses or updates from the other gentleman who looked at my car. It has been a week since we discussed the issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr. Barboza was there every step of the way. He went above and beyond to ensure my satisfaction.
Customer Service - 5.0/5.0 -
Again excellent service from Mr. Samson Barboza.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for repairing my Toyota more quickly than the original estimate.
My Experience - 5.0/5.0 -
Thank you for the professionalism of the staff. Victor kept me updated on every step of the repairs on my vehicle, and my car was completed in the time that I was told.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for your kindness and good work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never recommend that location.
Repair Quality - 0.5/5.0 -
Color does not match, and they left parts off.
Customer Service - 1.5/5.0 -
The only thing that was nice was the ride home.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend!
Repair Quality - 5.0/5.0 -
Very satisfied with the quality of work