Caliber - Austin - Wells Branch
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
As a returning customer, I greatly appreciate the orderly and convenient Wells Branch location, the consistent.quality and timeliness of their work (completed ahead of schedule), the seamless interface with my State Farm Insurance, and the cheerful and attentive personnel, especially my Service Advisor Marco Razo-Montes, who kept me informed via text as the work progressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done professionally and ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you dale fachman working on my car repair from starting to ordering and assembly. Whole process was smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have to say Dale know how to make a customer very comfortable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place and I’m very satisfied with there work and Dale was very helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was really happy to deal with caliber on this repair and I will definitely recommend them in the future. You guys did excellent work and my car looks amazing. My rep, Dale, took all the time I needed to explain everything in a way I could understand and he was really kind.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend you guys.
Repair Quality - 5.0/5.0 -
Dale was amazing! He was friendly and kind and just every adjective that means good. He listened and explained things. He made me feel comfortable leaving my car with Calibur
Customer Service - 5.0/5.0 -
Dale was wonderful in this area too.
My Experience - 5.0/5.0 -
I want to personally thank Dale with Caliber Collision for working hard to get my truck repaired and back on the road. Dale went above and beyond by providing outstanding customer service and fights for the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dale provided excellent customer service and went above and beyond to get OEM parts.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks like new. Repair completed with minimum replacement parts, which I greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very impressed with the work. Second shop I went to for an estimate and the difference was night and day. Dale walked me through everything, answered all of my questions honestly, and gave me all of my options. The vehicle was finished early, lower price than I expected and looks better than when I bought it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very happy with the repairs done to my car. It made my car look brand new. I want to thank Dale for his hard work and always giving me updates on the repair process. Choosing Caliber Collision was the best decision I made.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Please pass on I appreciate the customer service provided at a stressful time for me. I had not heard much about Caliber Collision and I was impressed with the communication I received
Likely to Recommend - 5.0/5.0 -
Yes I would definitely recommend Caliber Collision
Repair Quality - 5.0/5.0 -
I’m very satisfied with the work that was completed on my vehicle. You cannot tell I was ever hit.
Customer Service - 5.0/5.0 -
I’m completely satisfied with Marco, he was friendly, personable, knowledgeable, patient and just very genuine. I was a little concerned with using Caliber Collision for the repair of my vehicle, I didn’t know much about this collision repair company. But he made me feel very comfortable in choosing you and confident in what you all provide. He contacted me frequently informing me of the status of my car and it was actually ready for pick up a day sooner than expected. The experience was completely pain free. Thank you Marco