Caliber - Austin - Wells Branch
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent and very professional and customer service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dale was very helpful and informative, great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dale was awesome in getting my car done asap when i needed it. was supposed to be done friday he got it done 2 days earlier! everyone here was nice and helpful!
My Experience - 5.0/5.0 -
Dale ( and Cindy ) were professional and compassionate. The brand new car (111 miles) was run into by a deer. Dale got me quick superior service. It’s beautiful again!
Likely to Recommend - 5.0/5.0 -
Caliber on cheddar loop are my guys. Only place I’d go.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dale made the experience quick and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an exceptional experience at Caliber Collision. My vehicle was vandalized, resulting in attempted theft and damage to the ignition switch assembly. Caliber Collision was recommended to me by my insurance provider. They promptly and efficiently completed the repairs. Marco Razo-Montes, the case manager, provided regular text updates and exceptional support. The restoration of my vehicle is impressive. I highly recommend Caliber Collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marco did an outstanding job of keeping me informed on everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dale was a great help! He kept me up to date on how the repairs were going and took care of everything. My car looks better now than it did before it got hit!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was great, my car looks better now than it did before the accident
Customer Service - 5.0/5.0 -
Dale went out of his way to take care of everything and keep me informed
My Experience - 5.0/5.0 -
Entire team was amazing. I even took the time to do a google review I was so thankful for the above and beyond. MULTIPLE INSTANCES (letting me get things after I already turned the car over, working around my schedule) I’m so thankful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire team was so amazing thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like there was never any damage done in a wreck!
Customer Service - 5.0/5.0 -
Every staff member i encountered was super friendly, helpful, and knowledgeable. I loved that I received phone call updates regularly.
My Experience - 5.0/5.0 -
The job was completed early and the work appears to be well done. Marco was very professional and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dale is truly a blessing from God! From the very beginning, he took the time to explain everything to me and made sure I understood the process. His knowledge and professionalism gave me confidence that my vehicle was in good hands. Most importantly, he was genuine, transparent, and honest with me every step of the way. I truly appreciate honesty. I would also like to thank Dale and the entire staff at Caliber Collision for their excellent customer service, kindness, and hard work. Everyone was friendly, helpful, and committed to making sure my vehicle was repaired properly. Their dedication and attention to detail did not go unnoticed. Thank you all for turning a stressful situation into a positive experience!
Likely to Recommend - 5.0/5.0 -
I would recommend anyone to the Caliber Collision’s on Cheddar Loop in a heartbeat!
Repair Quality - 5.0/5.0 -
Caliber Collision did an amazing job fixing my vehicle. Dale is an upstanding man and cares about the people he helps. He fought for me to have new parts placed on my vehicle instead of refurbished parts that were delivered broken. That says a lot about his character and Caliber Collision.
Customer Service - 5.0/5.0 -
All staff were friendly. I can tell the receptionist is a direct person because of her tone, but all in all, I felt comfortable to leave my vehicle with them.