Caliber - Austin - Wells Branch
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Dale Fachman was great he kept me updated and made sure everything was taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle repairs look great. The job was completed on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was fixed on time and looks great
Customer Service - 5.0/5.0 -
Very professional and courteous
Returned Clean
My Experience - 5.0/5.0 -
Great job cant even see any areas of damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dale was amazing and very easy to talk to
Likely to Recommend - 5.0/5.0 -
Highly recommend to anyone who needs their vehicle repaired in a timely manner.
Repair Quality - 5.0/5.0 -
The entire staff was amazing! They got my vehicle repaired and back on the road in no time
Customer Service - 5.0/5.0 -
Outstanding customer service! Highly recommend
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Kind of confusing on the status of my vehicle at the end there. I received two different answers until I got to my representative Dale. Dale resolved this issue but it was confusing talking to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faster than expected, everything great so far!
Likely to Recommend - 5.0/5.0 -
Great job!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quick and efficient. Car looks new.
Likely to Recommend - 5.0/5.0 -
Shop is down the street from me so I pass by it everyday. I will let people know.
Repair Quality - 5.0/5.0 -
Car came out as good as brand new
Customer Service - 5.0/5.0 -
I was in the loop the entire time.
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff and quick turnaround
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dale was very professional and everybody else that I interacted with were super kind.They delivers as program. Definitely will recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and on time repair
Customer Service - 5.0/5.0 -
Dale was very professional
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the great service. The team at Caliber Collision was very professional, kept me updated throughout the repair process, and delivered my car on time. I really appreciate the quality of work and the excellent customer service. Great job to the whole team!
Likely to Recommend - 5.0/5.0 -
Thank you for the great service. The team at Caliber Collision was very professional, kept me updated throughout the repair process, and delivered my car on time. I really appreciate the quality of work and the excellent customer service. Great job to the whole team!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dale was awesome during this process. Kept me up to date on the repairs and status of the car. They even got my car back to me four days ahead of schedule. Repair and fitment was great.
Likely to Recommend - 5.0/5.0 -
I've had two vehicles repaired by caliber collision and both have met or exceeded my expectations.
Repair Quality - 5.0/5.0 -
Repar looks great!
Customer Service - 5.0/5.0 -
Dale kept contact at regular intervals and I was never unsure about the status of the vehicle.
My Experience - 5.0/5.0 -
The receptionist and Hilario were very kind and helpful and made me feel very comfortable leaving car with Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hilario was wonderful to work with and very attentive!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend the shop to family and friends
Repair Quality - 5.0/5.0 -
Very specific and got the work done as soon as possible without having to show up during the process.
Customer Service - 5.0/5.0 -
It was what I expected perfect timing.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had me updated and professional
Customer Service - 4.0/5.0 -
Good and fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would like to express my sincere gratitude to Dale for repairing my car ahead of schedule. The work was completed efficiently and to a high standard, and I am pleased to have my car back safely. I would also like to extend my thanks to everyone at CALIBER who has been working on my car.
Customer Service - 5.0/5.0 -
Excellent