Caliber - Avondale AZ
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stephanie was wonderful. She has great customer service and kept me updated
My Experience - 0.0/5.0 -
Gas tank still had yellow tape. Still kissing a part and inside the door there is stiil green markings.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was extremely helpful walking me through my first time file a auto repair claim. The communication was excellent texting me daily updates about my vehicle so I never had to wonder what was going one. And they had my vehicle ready for pick up two days earlier than they estimated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are very friendly and they explain everything very clear, I am very satisfied with the work they did on my care, I will recommend them.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and updates and the work was impeccable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolute recommend!!
Repair Quality - 5.0/5.0 -
Bumper and car looks fantastic!
Customer Service - 5.0/5.0 -
All questions answered along the way. Actually Repsir was a few days quicker!
My Experience - 5.0/5.0 -
Thank you so much. I appreciate you fixing my Chevrolet Silverado words can express how grateful I truly am. Thank you.
My Experience - 5.0/5.0 -
I’m so satisfied with your experience in the repairing. Thank you for caring of my Highland. I’m so excited to see how my car becomes like new. I appreciate so much
My Experience - 0.0/5.0 -
I had a very frustrating experience with this shop. The bumper that was supposed to be replaced under my insurance claim came undone weeks after picking up the vehicle. When I brought it back, they claimed something must have hit it to avoid honoring the warranty, and they wanted to charge me to fix the part underneath. When I asked the technician to show me the actual point of impact, he just had me run my hand along the bottom, there was zero visible or feelable damage anywhere. On top of the questionable quality of work, the customer service and communication were poor. My original completion date was pushed back, and when the new completion date arrived, no one bothered to notify me. I had to call them myself to get any updates. I chose this shop because it was recommended by my insurance, but I deeply regret not going elsewhere. I’ve lost a significant amount of time making phone calls, taking time off work, and dealing with an issue that should have been done right the first time. I have zero confidence in their work or their willingness to stand behind it, and I have since escalated this issue directly to my insurance company. I will also be reporting this to the BBB.