Caliber - Baker Ranch

My Experience - 5.0/5.0 -

Best Customer Service great explanation of services needed, and timely completion of my car!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Frank did a great job!

Customer Service - 5.0/5.0 -

Frank was extremely attentive to my needs and did his best to get car repaired ahead of schedule and with great quality

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

After a slow start, Will got the ball rolling and delivered my car a day early. He communicated through text at the end of each day on progress made. This saved me 2-3 days with the rental car. The repair looks great, and there was a smooth relationship between Caliber and Enterprise.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Zach was wonderful yet again. Kept me updated the entire time. Super professional.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Yes for sure!

Repair Quality - 5.0/5.0 -

This is the best service I have experienced with repairs thank you!

Customer Service - 5.0/5.0 -

I love getting the updates and how you work with my schedule especially at this time of year!

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 2.0/5.0 -

Parts put on are obviously used. So I have new scrapes and rock chips. Bumper is gapped around light on one side.

Customer Service - 3.0/5.0 -

Fine.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Zach was very professional, courteous and friendly. The issue I had was that after picked up the car I noticed that the side mirror was not working properly and it was loose

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Bad bad bad

Repair Quality - 0.5/5.0 -

Very bad We will post this in all the media

Customer Service - 0.5/5.0 -

Bad service

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would recommend people to the RSM location of Caliber Collision

Repair Quality - 5.0/5.0 -

Zach was professional and let me informed 100% of the time. At pickup, Willis went the extra mile for me and stayed a little after closing to make sure I was satisfied and had all of the information I needed. Excellent job from Caliber. Thank you!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

William was very helpful and friendly. He kept me informed along the way and was happy to answer any questions. All repairs are great.

My Experience - 5.0/5.0 -

Zach was a great communicator and always kept me in the know of all the repair status’s and details.

My Experience - 5.0/5.0 -

They do a great job. Very efficient and are very nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional , I loved dealing with them especially Zach.

Customer Service - 5.0/5.0 -

Very good

My Experience - 5.0/5.0 -

Thank you to William and the Front Desk for your efficient and kind customer care you provided.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you William and the front desk for a smooth car repair experience and great customer care.

Customer Service - 5.0/5.0 -

Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very communicative. Very helpful in teaching me a bit about the insurance process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0