Caliber - Baker Ranch

4.7 (1,773reviews)
95%
26100 Dimension Dr,  Lake Forest,  CA  92630

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,773)

Likely to Recommend

Repair Quality

Customer Service

Very communicative. Very helpful in teaching me a bit about the insurance process

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Customer Service

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Repair Quality

Customer Service

Good 👍

Likely to Recommend

Repair Quality

Zach was amazing. Great communication and service

Customer Service

My Experience

Excellent service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The whole team was so helpful and kind! Would definitely come back here again, the service was very fast and we are very happy with the results!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great Team at Caliber Collision!

Customer Service

Frank, Will and Sami were very helpful through the process, and went above and beyond. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was completed however caliber broke my mirror during the process. They refuse to fix it. I understand things happen, but they could’ve easily fixed their mistake. It’s about being honest. I was honest and truthful. Apparently the mechanic took apart one mirror in order to see how it was set up. I’m assuming he needed to understand how it worked so he could repair the damaged mirror. In the process, he did not put it back together.

Customer Service

Likely to Recommend

Repair Quality

Customer service was well above average. Work looks great. Thank you!

Customer Service

All communication was professional and helpful.

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Customer Service

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Repair Quality

This is it the first time I have been a customer of Caliber. Each time the service was on time and perfect. Customer service is top notch.

Customer Service

Always communicates and efficient.

Likely to Recommend

Repair Quality

Car required some touch up before I could take car away...Car needed a better inspection before release.

Customer Service

Returned Clean

My Experience

The final result was unsatisfactory. I believe this is a management issue, not the technicians. I will not be bringing my any more business to this repair facility.

Likely to Recommend

Prior to this experience I would have rated this shop a 9/10

Repair Quality

The repair work was very good. The unfortunate part was how the car was returned to me. Contact me for details.

Customer Service

This is the area that was the most lacking. I was surprised because my prior experiences with this shop were excellent. Something changed.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

2/5 experience. -Was told 1-2 days for estimate - ended up taking almost 5 business days -car was delayed 2 days from estimated picked up (I get it, delays happen) when I went to pick up my car, an extremely sloppy job was done. Frank did a great job in making it right but it shows the how low effort the painter and body shop tech care. -driver side door that was replaced was mis aligned, fender trim piece was painted so poorly and lazily, front bumper wasn’t on correctly, replaced side mirror molding was damaged. In total, they had my car for 30 days for 5k worth of damages. Frank Elo (service advisor) was great and always took my calls for updates.