Caliber - Baker Ranch

4.7 (1,774reviews)
95%
26100 Dimension Dr,  Lake Forest,  CA  92630

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,774)

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1. Passenger side locks didn't work 2. Car door rattled after they fixed the locks 3. Haven't heard back from them regarding this

Customer Service

I feel like there was attitude from the team members. It's not my fault the car wasn't fixed properly

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Surprisingly good customer handling from a chain business. Always answered calls and kept me informed throughout the process and my car was ready on the day it was promised.

Customer Service

Excellent communication and every commitment was met

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Excellent work. Even better communication. Thank you!

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Would highly recommend !!

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Awesome customer service from Alan !!

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Incredible service and workmanship Car is like new

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Outstanding

My Experience

Allen was very professional and helpful

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Very professional

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Great customer service

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My Experience

Very professional always kept me informed of what was being done. My car was completed on time and to my expectations. Enjoyed working with Alan my service rep.

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Above and beyond

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I would never go elsewhere, this experience was so much better than others I've had in the past.

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This was an amazing experience. Mike did my estimate immediately, worked with my insurance company, so I didn't have to, and even ordered parts before taking my Jeep in. Matt to care to insure everything looks brand new and works better than before too. So 5 stars, highest recommendation and a sincere thank you are well deserved.

Customer Service

Very good communication, I was well informed of the status along the way. Delays happen in these times, but being apprised and kept in the loop is what sets Calliber Collision apart.

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My Experience

I had a very smooth and pleasant experience with Caliber Collision in Baker Ranch, CA. My service advisor, Alan Cabrera, was very professional and helpful. He and the office make arrangements so that I could pick up my car with one week delay, as I was out of the town. I am also happy with the quality of the service so far, and highly recommend Caliber Collision in Baker Ranch.

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