Caliber - Bellmead

4.8 (801reviews)
96%
2400 Pecan Lane,  Waco,  TX  76705
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (801)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or better-than-new condition. Many highlight the professionalism, friendliness, and helpfulness of the entire team. Communication stands out as a major strength, with customers appreciating regular updates via texts and calls throughout the repair process. Timeliness is another key highlight, as numerous customers noted their vehicles were completed ahead of schedule, sometimes weeks early. A few customers mentioned areas for improvement directly from their experiences, including instances of incomplete repairs, interior cleanliness concerns upon vehicle return, and occasional communication gaps during the repair process.
AI-Generated from reviews written in the last 12 months
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"Excellent service and very through work done. Better than new in the eyes of the wife."
"You guys did a great job on the repairs. Went above and beyond my expectations."
"All work was completed flawlessly and the car was returned in perfect condition."
"Took too long to repair my truck. My truck was dirty full of white dust inside all over my truck interior and seats from the paint ..." Read more
"3 weeks ahead of schedule!"
"They said the car would be ready 6226 and it was ready 52926. We were very happy with the service."
"Excellent customer care and updates. Efficient and finished my repair a week before the estimated completion time. Such a great surprise. Thanks for dealing seamlessly ..." Read more
"... that before returning the vehicle to the customer. The parts took to long to get here. I have my truck right now but I drop off my truck ..." Read more
"4 days earlier than estimated"
"Excellent customer service, loved being updated every step of the way."
"Not enough communication between the agent, the collision repair and me other than that it was great but more communication"
"... communication from Calliber Collision made the process easy. I received quick updates and my car was ready earlier than anticipated. The car looks good as new." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Dustin was excellent about giving updates on the vehicles condition, parts availability, and dealing with insurance hiccups throughout the process.

My Experience

My car looks like nothing happened to it, they explained everything they worked on and responded to every question I had. I am very satisfied with their service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job 10 out of 10 will recommend for sure.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent communication

Customer Service

Very communicative

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was friendly. The repairs to my vehicle looked great. My vehicle was also ready before the estimated date. Great to work with all-around.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Dustin, was a great helper.

Customer Service

Dustin, was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done looks just like it was before the repairs were needed!

My Experience

Colby at the bellmede location went above and beyond to help me feel comfortable with the repairs to my vehicle

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job on my fender. they made the process super easy I would recommend them to everyone

My Experience

Dustin Poe was very helpful great guy great team thank you guys.

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