Caliber - Bellmead

4.8 (776reviews)
96%
2400 Pecan Lane,  Waco,  TX  76705

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (776)

Likely to Recommend

Overall satisfied.

Repair Quality

Everything thing looked good. There was an issue with the passenger door lock. Took it back the next day to have them look at. Only had to wait 30 minutes or less to fix the issue.

Customer Service

They handled the issue right away.

Returned Clean

My Experience

Dustin and everyone at Caliber were very welcoming and helpful. Dustin has a meticulous eye and always ensured the work was completed correctly. We had a great experience with Caliber and are happy we chose to work with them for our car repairs.

My Experience

Allrepairs were completed In a timely manor and they did a good job

My Experience

Likely to Recommend

Will be recommending the bellmead location to ALL my friends and family.

Repair Quality

My bumper looks better than brand new!

Customer Service

Could not have asked for a group of more gracious and kind people.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

We received a call from caliber colisión that our vehicle was repaired and ready for pick up. The vehicle was not ready for pick up it needed over looked repairing. So Another few more days of repairs:( thank god we had rental car coverage. Not happy with the repair time.

Likely to Recommend

Repair Quality

Was told that my vehicle was vacuumed out and all of it was not. John was amazing and very personable. Staff was great as well.

Customer Service

Returned Clean

Likely to Recommend

10000000%. Dustin is now my go to guy

Repair Quality

Dustin Poe made this process so painless and easy. He broke everything down for me and made it really easy to understand the entirety of the process. He’s the best and I’ll definitely be coming back to him for anything I need in the future

Customer Service

Like I said with the last one, Dustin made this great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They tock much longer than agreed upon and when they delivered my car to me I checked it and found many incompleted details, so I had to return my car to the shop again.

Customer Service

My Experience

The Caliber Collision team in Bellmead were the nicest people I have ever experienced in customer service. This was my first time needing to get my car fixed so I was pretty scared going in, but all the people who were in charge of helping me made sure I knew all the things I needed to to feel better. They were all very patient and understanding when I had to reschedule my drop off date a few times because of some troubles with the rental car company. I did not end up getting the rental car but it didn’t even matter because of how quickly caliber was able to fix my car. Thank you! Laurel Rutherford

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very friendly and helpful. They kept me updated on the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I noticed they missed a couple push pins when inspecting the bumper and John took it straight back and had it fixed. John told me if I had my problems with the work they did to bring it back.

Likely to Recommend

Repair Quality

Did a good job fixing the car. John is real nice and very informative.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Dustin was incredibly kind and helpful. I loved that I was frequently updated. I was pleasantly surprised that my car was finished ahead of schedule. When I picked up the car, it was washed and the inside had been vacuumed! I have already told everyone about my amazing experience!