Caliber - Berkeley

4.8 (4,356reviews)
98%
2935 Claremont Ave,  Berkeley,  CA  94705

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,356)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and communicative throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before. Communication stands out as a major strength, with regular updates via text and phone calls keeping customers well-informed. Timeliness is generally excellent, with many repairs completed ahead of schedule, though some delays occurred due to parts availability. Customers particularly appreciate the complimentary car washes and the convenience of rental car coordination. The shop demonstrates strong problem-solving abilities and willingness to address any issues that arise.
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"Im a repeat customer. The excellent workmanship & ease of working with them is the reason for my continued support. Looks brand ..." Read more
"Absolutely the best experience possible with a great repair and fantastic customer service."
"My car looks fantastic!!! Better than when I brought it in. Repairs are impeccable. All staff were professional ..." Read more
"I believe that Caliber Collision went the extra mile in correcting the damage on my car. I could not be ..." Read more
"The assessment of the work needed, timeliness of service, courtesy of the staff, and professionalism ..." Read more
"It was ready MUCH earlier. About a week early."
"Ready 1 day early!"
"I appreciate how they preordered all the parts so the work was completed in their estimated time frame."
"Estimates explained. Car finished on time"
"Excellent service, good communication and car ready when said it would be!"
"Amazing work. The car came back looking beautiful and washed, detailed. I am more than satisfied."
"Great communication and loved the dashboard to follow along"
"I was surprised they informed me of their progress. Impressive!"
"Excellent work and great communication. On time."
"Clear and prompt communication every step of the way, got the job done on time, and the cleaned my car ..." Read more

My Experience

Caliber Collision did an excellent job repairing my car and making the process easy for me.

My Experience

Appreciate the price declined as work proceeded reflects honesty

My Experience

More like a salon vs a grease monkey gallery. Classy and excellent work.

Likely to Recommend

Repair Quality

Caliber is a Class act.

Customer Service

Returned Clean

My Experience

Andrea and the crew were all nice to work with. My repairs were done fast and done correctly.

My Experience

Great customer service, strong communication, and excellent work. Everyone was friendly and accommodating.

Likely to Recommend

Repair Quality

Customer Service

Edgar was attentive and very responsive

Returned Clean

My Experience

Service was top notch. The repair work excellent! Thanks for washing/detailing my car too!

My Experience

My Experience

Likely to Recommend

Repair Quality

Every thing went smoothly, their communication was good, and they felt with the insurance company and paid them promptly

Customer Service

The office is busy, but everyone was nice and let me know if any delays

Returned Clean

My Experience

Very good experience

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Repair Quality

Customer Service

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Customer Service

My Experience

The estimate lead at this shop is amazing! He understood the problem, got creative with a simple fix, and had me out that same day. Amazing service, and I'll be back shortly for a door repair on my other car.

My Experience

Service and attention to detail was exceptional. You don’t get this everywhere in today’s world. More than first class. Actually I’d say best in class. Max LaCounte

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Repair Quality

Customer Service

My Experience

Customer service was superb throughout and repairs timely.

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Customer Service

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Returned Clean

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My Experience

Friendly, efficient staff. We were very impressed.

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Repair Quality

Customer Service

Returned Clean

My Experience

Overall, the staff was amazing, and I truly appreciate all the hard work they put into repairing my car. Honestly, I was almost more excited to come see everyone than I was to pick up my car! Andrea was, by far, the best adjuster I've ever had. She kept me informed every step of the way, explained everything clearly, and never left me feeling confused. She went above and beyond to make sure I left with a smile. Her professionalism, kindness, and positive attitude made the entire experience so much easier. Way to go, Andrea, and thank you to the entire team for the excellent service!

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Customer Service

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Never in 1 million years.

Repair Quality

Customer Service

Customer service was unprofessional from the beginning to the end. Being definitely disrespectful to me. Victor and Demariau both need to seek help. Trying to intimidate anyone especially a woman is pathetic. Trying to start a conversation with me by saying you’re on the phone when I didn’t even approach you is insane. Then having a little condescending attitude Trying to provoke me To tell you off. Next the regional manager got there and he all of a sudden he was nice & fake smiling shocked me honestly. Annoying and repulsive.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service