Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I have a habit of not recommending things
Repair Quality - 5.0/5.0 -
It was a catalytic converter replacement.
Customer Service - 5.0/5.0 -
It was an 10 month wait for parts, but when the parts came in, they get the job done.
My Experience - 5.0/5.0 -
Andrea was very communicative, helpful and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kind, efficient and knowledgeable staff and really quick turnaround! Thank you, Andrea
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Overspray is all over my car, my sensors for lane control does not work. I am dissatisfied. With the work provided by this shop. I would like someone to reach out to me and get these issues fixed.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The catalytic converter was installed and now every time the van is running and parked is revving up and down and not stopping. I called the shop and they told me it’s not related to the catalytic converter installation.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. Fast, communicative, and friendly. They even facilitated the rental process, making the whole experience pretty much stress free 🎉
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service from the mechanic. Warm, friendly, fast and a problem solver. Wish all customer service was like this.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and good job...Andrea was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edgar was great - communicative and helpful. The work still needs some touch-ups but I’m confident Edgar and Caliber will make sure these get done properly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Again, no information was given to me as to what was happening to my car.
Repair Quality - 0.5/5.0 -
I was never told my car was being repaired or given an estimate until after the repair was complete. This is completely unprofessional.
Customer Service - 0.5/5.0 -
Again, no updates at all until I was told my car was repaired and I was asked to sign estimate and the final cost when I picked up. I got no updates whatsoever.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! Caliber was very communicative throughout the whole process - kept me informed every step of the way! The work they did was fantastic and very efficient! Thank you!!