Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
There is a small divet in the back passenger side (by the hatch). It is the metal part of the car and it is surprising it was not buffed out. I am debating whether to bring the car back and deal with the hassle of not having the car for how long it will take to fix it. I took photos of it.
My Experience - 5.0/5.0 -
My car was fixed quickly. It looks great. The staff communicated regularly to let me know the status of my car. They had my car waiting for me when I arrived. Caliber Collision is professional and their work is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work Edgar was awesome!!!! Give the guy a promotion! Extremely personable guy and easy to work with.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Edgar was excellent. He communicated clearly what the scope of work would be and when supply chain problems resulted in a part delaying completion, he let me know immediately. Everyone I interacted with at Caliber Collision was professional and responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had damage to the driver’s side door and passenger door. When I picked up the car I asked “did you replace the doors?”. The quality of the work was so good! The doors were not replaced. They were repaired and repainted. Edgar did great work.
Customer Service - 5.0/5.0 -
Customer service was great. Edgar and the rest of the staff were responsive and communicated clearly and thoroughly.
My Experience - 5.0/5.0 -
Excellent customer service from the whole team! Will definitely recommend to anyone who needs a body repair! 10/10 service ! Left my car brand new again!
My Experience - 5.0/5.0 -
Car looks great! Also, I so appreciate you guys cleaning it and putting some air in the tires!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
There were lots of good aspects. Just need a little work on the communications.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I didn't receive any updates on the car, and each time I called, it took a long time to get information -- and usually I didn't get any information. I also waited over 30 minutes to pick up my car.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really pleased with their work! My car was repaired earlier than expected: which I really appreciated. Chris was very helpful and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication, excellent service. I love that it opened early and closed late. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris was amazing! Communication, set expectations etc
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I know car repairs can be challenging these days with supply chain and labor issues. Andrea went out of her way to accommodate our schedule, keep us apprised of the status of our repair, and get our car back to us ASAP. And the car looks beautiful. I would recommend Caliber with enthusiasm!
My Experience - 5.0/5.0 -
Chris was great to work with! And my car is perfect and looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not this particular shop
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
Front desk lady in a hurry , i got there then another customer behind me, and receptionist help the other customer first and she was in her way before me, not cool
Returned Clean
My Experience - 5.0/5.0 -
Andrea went above and beyond , taking care of my car. Giving me updates and getting my car ontime.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
. It took forever to get the right parts but we appreciated the frequent communication from Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work and customer service! Car looks brand new after work done!
Customer Service - 5.0/5.0 -
Amazing customer service. Chris is the best!
Returned Clean
My Experience - 5.0/5.0 -
First of all the car looks great - you did a great job! Also, though, throughout the project there was plenty of communication and explanation so that we knew how the process worked, what to expect, how to get questions answered. Andrea was great!