Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ed, who did the repair, is irreplaceable. It’s the second time he has worked on my car and it’s like new. A job beautifully done. Thank you v
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See original comment
Repair Quality - 0.5/5.0 -
My car was gone for months. The communication was sparse. Phone calls and messages were not returned in a timely manner. I will probably bring my car back in because I am hearing a noise in the front of the car and the discoloration of the painted /repaired area.
Customer Service - 0.5/5.0 -
See initial comment
Returned Clean
My Experience - 5.0/5.0 -
Thanks for taking good care of my car and for always being responsive to my questions and providing me with updates
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
You guys do a great job and i have been going to you guys for about 10 years
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea was up front with costs and courteous. My car was ready in 3 business days. Looks great.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
One more great experience with the team at Caliber… They accommodated my need for a ride to work ( the Salvadorean driver was excellent and I got to practice my Spanish) and got the repair done in one day. Couldn’t ask for a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service once again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Excellent work, delivered earlier than promised
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Christoper was awesome and the workmanship doesn’t get any better. Why I always return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Some issues with the repair, but totally worked with me to get it right. Can’t complain. Great service. Thanks
Likely to Recommend - 5.0/5.0 -
Great service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Minor issues with the repair, but Collision was great working with me to get it right. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This shop use to be very attentive to details as I and my family members had previously had work done there when it was called Cook’s Collision.
Repair Quality - 2.5/5.0 -
See previous comments.
Customer Service - 4.0/5.0 -
The customer service was fine. The turnaround was good. However, upon inspection of my car once I returned home the work was below average. My driver side car mat was completely dirty from the individual who sat in my car. I would highly recommend that they use paper car mats before entering a customer’s car. There was broken glass still left in my car that I had to vacuum out. There was black glue/adhesive on the inside of the replaced window and on the truck lift that I had to scrape off. I had to use a piece of adhesive tape to fix a part of the above plastic covering that slightly hanging that was not hanging prior to the window installation. The replacement window is NOT exactly like the window that was original to the car. I spent most of my Saturday cleaning my car mat(s) and my car after the repair.