Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea and the team did a great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would recommend the shop
Repair Quality - 5.0/5.0 -
I was feeling very down about my car. I had such a sweet lady help me and I couldn’t be happier with the results.
Customer Service - 5.0/5.0 -
Every one was perfect.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and always kept me up to date.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was great, it was a joy interacting with Rajsedah!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As usual, Calibre did a great job helping me and a great job on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am mostly happy with the work done on my car, but I am frustrated with the service I received. I went weeks without getting updates on my car, and I frequently had to be the person to make the effort to call, wait on hold, and receive updates that way. The work took weeks longer than anticipated (parts delays are understandable, but not being kept in the loop is frustrating). By the time I picked up my car, there were clear problems with the battery, but the team who worked on my car did not effectively communicate the problem or try to fix it (although I had zero trouble with it before bringing my car in). I was left to jumpstart my car on my own, over and over again, later. I had to replace and pay for a new battery out of pocket, though I chose to go to a different shop that was actually able to do the whole thing start to finish in 20 minutes. I imagine it would’ve taken days (at the very least) through Caliber. Honestly, the most frustrating part is that the point person for my car assured me that he would process the return for the rental car I dropped off at the time when I picked up my car and he re-assured me again and again that he would “stop the meter” on my rental to ensure that Enterprise knew I no longer had the vehicle. Instead I got a charge on my credit card and an invoice from my insurance company saying that I had the rental car for five additional days past the date when I handed the keys over to Caliber. I am still trying to get the charges reversed and my money refunded. I was told by an Enterprise employee over the phone that this refund may take a while to process and may not even go through. Why would a Caliber employee assure someone about something without the appropriate follow through? Very frustrating customer service, even though my car looks better on the outside now than when I brought it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car stopped running the next day. Various battery and brake issue. I’m dealing with the issues now. What a nightmare and you are closed on sat.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
The team was great. Very happy.