Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Christopher was excellent. I really appreciate his open and honest communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy with the quality of the repair. Christopher also did a great job in communicating throughout the process.
Customer Service - 5.0/5.0 -
The ladies at the front desk were a little rough. Christoper was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job! Great communication and follow through
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
Overall great experience. Communication was good and the team was accommodating on pick up. Only improvements (nitpick) would be responsiveness and clarity of the responses for pick up. Also any cost increases vs quote - I know this goes through insurance so it’s not a big deal, but would have been nice to know the increase and the fact it was communicated and approved by insurance. I’d recommend the branch!
My Experience - 0.0/5.0 -
The car looks very good. I am puzzled and not pleased with the billing. The first estimate was $2217. When I took the car in to be repaired, I was told the cost would be $1307. When I picked it up today, the cost was $2633! I was never told that there would be an an increase .
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I dealt with was knowledgeable, helpful, informative, as it was an insurance job, linked with a car rental, and went out of their way to keep me informed. I mainly interacted with Andrea Bourgeois, but all of the office staff and mechanics who I talked with briefly were helpful and personable as well. Many thanks. And the workers did a beautiful job on the car.
My Experience - 5.0/5.0 -
Pleasure to work with everyone at Caliber. And now know that the next time I am backed into by a distracted Asian driver something to look forward to, knowing that Caliber will be there to take care of everything. I’m just glad I made it out of the parking area into Asby without being hit yet again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea really took care of me, she was able to deal with my insurance company , And the car looks pretty good.