Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Chris Bannatyne was great to work with. His team took good care of me on the very first day mi dropped my car with a very present girl who listen to my concerns and ensure my car will be in great condition once it is fixed. I dropped my car on 08/3/22 Wednesday I was told they were busy so won’t be able to open my car till Monday I understand but was not very happy as I was paying some me portion for my rental car I felt I was paying for rent Wed-Sun but they won’t even look at the car. But what I loved about the girl who helped me was super sweet she called my enterprise guy in advance so I can go back to my job. It was stressful morning as my branch was going thought surprise audit. She understands it was so important for me to get to work she called them again to get ETA I really appreciate that. Her customer service helped me to stay calm.Chris called me on Tuesday they have make some repairs already and they are waiting on a part from the dealer. He said car will be ready on Friday the 12th . He kept his promise and they did a great job . My car looks clean , they washed n work looks great . Thanks to team Chris for taking good care of my baby my Subaru ;) Lastly Chris went out of his way to help me he stayed late because I was stuck in the traffic to drop off the car and pick up the car he stayed 30 minutes extra after of his work to help me which I really appreciate he was very pleasant to work with I highly recommend this location if you ever have a need to get your car fixed specially work with Chris he is awesome I also want to say thank you to the mechanics who really took good care of my car thank you guys . I hope owner gets you guys some good breakfast for having such a great team n awesome leader Chris.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Parking is a little hard/non existent
Repair Quality - 5.0/5.0 -
The inside of my car was very dusty after I got it back, but otherwise the repairs went smoothly and looks good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Estimate and scheduling repair was smooth. They contacted the car rental place for me and had them pick me up. Was able to drop off rental car with Calibur and they will handle the return. They coordinated with my insurance company and had no issues when picking up my good as new repaired vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new. Totally satisfied with the quality of work.
Customer Service - 5.0/5.0 -
People at front desk helped me get and return the car rental and got me through the needed paperwork.
Returned Clean
My Experience - 0.0/5.0 -
After fixed, there are still many scratches and marks. Is the adjuster/Farmer insurance cutting budget on me?
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Andrea has great energy and really fought to get the parts needed to fix my car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I picked the car up late on Friday afternoon and only drive it for a few blocks to my home. When I have driven it in the daylight on the freeway, I may have additional comments!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were a bit late in getting the car wished to meet the promised pick up time, but it turned out to be a small matter.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was cool. Super easy and everyone was really helpful. Car felt like brand new. Also was able to know when my car was ready which was a first for me. Overall great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked my car up, after driving for 35 min. My car stopped dead in the middle of traffic, I pulled over , after a few minutes the car started. I drove 6 blocks, again, the car just stopped. I had to push my car by myself out of traffic. VERY scary. As Caliber is closed, no help. Spent all day on the phone with Progressive. Finally was told I have to arrange a tow back there, I have to pay for another rental...NO HELP FROM ANYONE. My car was operational when PROGRESSIVE sent it to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Christopher was very communicative and responsive! He did a fantastic job and my car looks even better than before!!