Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I've used Caliber Collisons twice and the service and experience has always been professional and pleasant. Great Associates at this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea and everyone I worked with at Caliber were all beyond professional, helpful and hard working. Andrea guided me through the entire process and always left me feeling confident that my new car and I were in excellent hands, especially throughout complications the pandemic brought.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea and the entire team at Caliber worked tirelessly on securing the parts needed to fix our new car during the nightmarish pandemic conditions and did a wonderful job. Received the car back in its brand new condition! No way this would have been possible without Andrea ensuring the process was as seamless as it could be; she took excellent care of me and our car. We cannot thank her and the team enough.
Customer Service - 5.0/5.0 -
Andrea is a treasure! She always kept me in the loop and worked tirelessly to ensure parts were ordered and received and pushed the work forward as best as could be achieved during the difficult pandemic circumstances and supply chain challenges. She went above and beyond for us week after week after week! A million thank yous, Andrea!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff were very friendly and the car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great.
Customer Service - 5.0/5.0 -
Very professional and speedy.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent quality
Customer Service - 5.0/5.0 -
Very kind and honesty
Likely to Recommend - 5.0/5.0 -
Good work on my car.
Repair Quality - 5.0/5.0 -
Friendly & efficient
Customer Service - 5.0/5.0 -
Great folks
Returned Clean
My Experience - 0.0/5.0 -
It felt like Caliber gave us the run-around regarding when the car would be ready for pick up. First it was Thurs, then Friday, finally after 2 additional calls it was ready Wednesday. UNFORTUNATELY, on arriving home we realized the trunk of the car still contained lots of shards of broken glass (!) from the original broken window because Caliber did NOT check to see that the car was cleaned up! This clean up could have been done the day the car arrived, and had nothing to do with “missing parts”. DISAPPOINTING service that we now have to go back to have it vacuumed out, and it makes us wonder if they missed anything else? This is after Caliber had the car for 24 days and were paid in full (almost $10,000) by USAA 3 weeks before we brought the car in and then paid the additional over @2,000 they asked of USAA.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service, professional and transparent with pricing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Extensive delay in completion - over 4 months. Arrived to pick up car and the trunk still had glass. Hatch does not appear to be aligned. Need to bring the car back again.
My Experience - 5.0/5.0 -
I am very happy with the service I received from all the staff who assisted me with my repair. I have had my Honda repaired by Caliber before, and my Jetta as well. My repairs are always completed in a timely fashion and my calls/texts are always returned promptly. I have recommended Caliber to friends and will continue to do so. I would definitely return here in the future if I needed your service. Thanks for making my repair easy and fast.