Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They exceeded my expectation. They had my car repaired perfectly in just three days.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faster than I expected, thanks!
My Experience - 5.0/5.0 -
Andrea and Alex - fantastic customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
Communication needs improvement
Customer Service - 2.5/5.0 -
Communication and follow up needs improvement
Returned Clean
My Experience - 5.0/5.0 -
Taschi da was just great! Repair is great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
You are all great! Edgar helped me not cave to the big rich Toyota place in Nashville. He enhanced my determination to get a proper result! I was disappointed that he went out on family leave but …… Andrea was absolutely amazing. I felt like I had an angel holding my hand all the way through this ordeal, which was a bit complicated. She said she would take care of everything and she did! I have complete trust in her. That’s something you don’t hear about very much, but it is important to me. The other people in the reception room we’te all extremely and I believe genuinely nice, too. Caliber Collision lives by its motto, to restore the rhythm to your life. They did that so well!. I had very little stress throughout the ordeal. The body shop workers did a fabulous job on my car! I am in awe of what they can do to a damaged car!! And just a small tidbit …a pleasant surprise at the end. Caliber Collision takes credit cards!! I wasn’t expecting that but it was a welcome surprise which will add points to my card so I can go back to Nashville (ha ha.) Actually my daughter lives there so I will be back. Thank you all so much 🙏💕
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept aware of the progress of our auto repair project - completed in a more than timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very nice
Customer Service - 5.0/5.0 -
always kept abreast of progress by Andrea
My Experience - 5.0/5.0 -
The team was amazing!! Made the process so easy, I was kept informed of all progress on the repairs. And you all work so quickly! I was not expecting it to be done so quickly. Thanks for helping me navigate the process including working with insurance and the car rental. And for being so friendly the whole time :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andrea was so amazing - always kept me up to date and answered any questions and so so friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea communicated very well with me and managed my expectations about when I could expect to get my car back. The team was efficient and easy to work with.
Customer Service - 5.0/5.0 -
Andrea and the team were great.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
Working with Caliber was a great experience. Staff was helpful and service quick. One concern, though. The paint color match looks really good, but the finish I'm a bit concerned with. It's no the same gloss finish -- almost looks like matte or maybe the wrong paint spray nozzle. I'm due to come back in this week to have the emblems attached and was going to discuss then. Thanks,
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I am satisfied with the communication from the assessor and the follow up reports.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Toyota did not ship them parts on time
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with result, but timing was tough - took 2 weeks just to get an estimate appointment and then another 7 weeks to fix the car - with multiple promised delivery dates missed over the course of 4 weeks. I would rather have been told it would be 2 months up front.