Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Our service was too-notch!! Everyone so helpful and courteous. Thank you so much!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great communication and the final work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice and easy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber did a great job and delivered the car to my house when the repair was complete.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Car very clean
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work all around was a little mark on rear of vehicle where the car was parked by wall buy most of it wiped off but stilll satisfied lol thanks you guys !
Returned Clean
My Experience - 5.0/5.0 -
I appreciate that they offered to pay my rental since there was a delay. It made this process less stressful. I’m also thankful for Edgar’s attention to detail in keeping me updated with any delays and progress made. Thank you to all the team members and front desk folks for always being friendly and willing to answer my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Everyone were so nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The Customer service rep and the automated emails were not in agreement with the timeline
Likely to Recommend - 5.0/5.0 -
Also call center after hours people was so kind and fantastic.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andrea was great ！
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am very upset about the miscommunication there was today. Edgar Salinas called me and stated my car was ready for pickup when I got to the shop I pointed out that a piece was missing from my bumper and he stated he wasn’t aware of that and that the people had order the wrong part and it would come tomorrow 12/16/21. He states he would come by my home and out the missing piece himself, I informed him that on my behalf that was very upsetting because I received the call that my car was ready just to go and see that my car is still missing a piece and it was not ready 100%. This is the worse customer service I’ve had. I am very upset and unsatisfied with what happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the great job Andrea !
My Experience - 5.0/5.0 -
Superb customer service Excellent communication (loved the regular text updates) My 10 year old car looks brand new Thank you, thank you!