Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Good job
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Chris did a great job
Returned Clean
My Experience - 5.0/5.0 -
Andrea was awesome!! Great communication and done a day earlier than expected. Very smooth experience!
Likely to Recommend - 5.0/5.0 -
Already have :)
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication by service staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Car was back faster than promised and even delivered to my house!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Completed in half the estimated time, well done!
Likely to Recommend - 4.0/5.0 -
Historically this shop has always been really solid, this time is the first with an apparent fluke or decline in quality. I’ll still likely return if these issues are addressed.
Repair Quality - 2.5/5.0 -
Work to correct the small area of damaged paint was great, but due to issues with the paint booth ventilation and other quality control issues, there were a number of other imperfections I had to return to have fixed- overspray on all the windows, pockmarks on the affected panels’ clearcoat, scratches on the rear window, improperly reassembled interior door components, and a few other more minor inconveniences. But customer service was great as always, and is taking care of all the mistakes, albeit with the added time and inconvenience for me.
Customer Service - 5.0/5.0 -
As mentioned in the previous frame, despite quality control issues in the shop, customer service was on-point.
Returned Clean
My Experience - 0.0/5.0 -
All the work is good. I don’t like the quality of the side mirror that was replaced. Andrea was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris was great. Communicated with me the whole time. I received text with updates. My car was not only fixed but washed! My car was even delivered to me at work!!!! They go above and beyond. This is an amazing group of people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber took such great care of my CRV and made me feel like a priority during the whole experience. I was able to get my car back ahead of schedule, and it came back better than new. I am so thankful for the folks at Caliber Collision in Berkeley!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber Collision did an impeccable job and provided great customer service.
My Experience - 0.0/5.0 -
Many paint defects such as fisheye and fingerprints, vehicle is painted with a pearl coat which was not a match with the original color.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
No issues at all, very good service
Returned Clean
My Experience - 5.0/5.0 -
Your staff were very welcoming. The workmanship on the repairs are exceptionally excellent, and the establishment has a highly professional feel. Thank you. Sincerely, Douglas Greene
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
Very professional and good quality work!