Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I was extremely satisfied once I had an appointment at the closet at service location, but it was confusing at first.
Returned Clean
My Experience - 5.0/5.0 -
Just so nice and go the extra step. Perfect repair and thorough clean inside and out And touch up of some unrelated to repair scratches. 🙏😊
My Experience - 5.0/5.0 -
As a first time Caliber customer, I deeply felt an amazing customer experience. Especially my contact customer representative Reshida, exceeded my expectations. I definitely will recommend Caliber to my network of friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent and professional customer service.
My Experience - 0.0/5.0 -
First , communication with Caliber was excellent. Staff was friendly and helpful. However, the repair itself was not perfect. When viewed at an angle one could see a low spot. Andrea verified my observation. Because my car is not new, has other imperfections and was insured I accepted the repair. If any of these situations were otherwise i would have rejected the repair. Sorry to say, despite the A+ staff experience, I couldn't recommend your shop to a friend.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Excellent communication from front office personnel. The repair itself was not great. The dent itself was not fully pulled out and was visible when viewed at a low angle. I accepted the repair because the car has other dents, is 14 years old, and the mis-repair doesn't affect structural integrity. Plus having a rental car without preferential parking permit was an inconvenience. However, for the amount charged (Liberty Mutual), and considering the small area affected, the repair should have appeared to be perfect.
Customer Service - 2.0/5.0 -
Excellent communication from front office personnel. The repair itself was not great. The dent itself was not fully pulled out and was visible when viewed at a low angle. I accepted the repair because the car has other dents, is 14 years old, and the mis-repair doesn't affect structural integrity. Plus having a rental car without preferential parking permit was an inconvenience. However, for the amount charged (Liberty Mutual), and considering the small area affected, the repair should have appeared to be perfect.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I definitely will
Repair Quality - 5.0/5.0 -
There was a delay in getting my care fixed, but I understand that getting the right parts for my car is a little difficult in our current situation. It was nice of Chris for keeping me informed on my car situation.
Customer Service - 5.0/5.0 -
Chris was very professional and kept me informed every steps on the status of my car repair.
Returned Clean
My Experience - 5.0/5.0 -
Excellent and easy to work with as usual!! Thanks Andrea! See you next month when my new cat gets stolen!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
None
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job, folks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, looks wonderful!
Customer Service - 5.0/5.0 -
Great communication! Called when said they would with estimates, kept updates on when work would be completed. Very responsive when contacted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Edgar Salinas is amazing, impeccable work.