Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Andrea was fantastic and keep me very informed. Great service all round.
Likely to Recommend - 5.0/5.0 -
Great service all round
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Andrea was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff from start to finish was awesome and I will refer other to them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service / attention / frequent updates from Edgar - thanks!
My Experience - 0.0/5.0 -
I asked for them to put a theft guard on the cat converter and they did not.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and stayed in touch.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish Andrea provided exceptional service - I felt we had someone looking out for us. Along with the automated updates Andrea provided us with specific information about the repair process and the completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very helpful and courteous staff. Excellent work on the car. It looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone went out of their way to be kind and professional. They communicated great each step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I think the cage welded around the catalytic converter could have covered more area.
Customer Service - 5.0/5.0 -
Edgar was very helpful and pleasant to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks good as new, customer service was great, and I love how you detailed my car as well (even vacuumed inside! nice touch)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea did a fantastic job. She was friendly and kept me informed about the status of my repair. The repair was perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a fantastic job on my repair and completed it in a timely fashion. Andrea was very helpful and kept me informed about progress.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome customer service
My Experience - 5.0/5.0 -
Andrea was Great and my car looks Beautiful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
They did a good job, but I’ve had better customer service at other shops. The drop off area is also very small and very tight especially when many other cars are there. Next time I may be more inclined to go to the Telegraph shop.
Repair Quality - 5.0/5.0 -
They did a great job and my car looks wonderful! They got the repairs done faster than I thought. I see no issues so far and my car is very clean
Customer Service - 3.0/5.0 -
The front desk staff was wonderful and very helpful. The staff that worked on my car was not as communicative as I would have liked them to be. The front desk told me to wait a while to submit this review to make sure there were no issues with my car. But not even a week after it was done, someone called me to ask why I hadn’t filled out the survey and was a bit rude about the whole thing in general. I would have given a much better review if it wasn’t for this interaction.