Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Still waiting for a part
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took a really long time to get estimate. Not happy work. Adjustor blames the imperfection of work to previous work. They put some type of armor all on the driver side exterior door panel, and I asked about it and he told me that they just sprayed it too much. I was speculative. Then two day later it dried and the problem became blatant. All the exterior panels were placed on the right side, except the one. Which now looks like a 4 patched car, rather than completed job. Awful.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I requested for my car to get done by Friday, but it wasn’t done until Saturday. Although it wasn’t done on time, the staff still did what they could to get my car back to me since I needed my car for my vacation that I planned.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were completely professional, did a very nice job, and met all expectations. Plus they completed the work on time and kept me informed on the repair progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When picking up my car there were dashboard lights on that were not on when I dropped it off. Not only was I failed to be told about this, but I was given no explanation to cause, no warning, nothing. I’m now having to go through another mechanic to figure out what is wrong and if it was related to the accident. Really poor communication all around.
My Experience - 5.0/5.0 -
Mario provided excellent customer service. Thank you for a hassle-free repair!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Caliber did a great job. Mario was great to work with. He provided consistent updates throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mario was great. The woman in the office was great as well. Steady communication and updates throughout the repair. Great experience all around.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I dropped off the Yukon and it was in repairs for three weeks. When I picked up the truck and got home I found many issues. The step on the side that was “fixed” is now slanted downwards and not straight as there is still a dent on the bottom frame in which the step is attached to. Also the passenger side door has a half inch gap between the bottom frame of the car and the door itself, also the same door was not aligned correctly so it is a ‘16th of an inch off the rear fender so it doesn’t align. There’s also clear dripping on the doors from the paint job and there were a few other things we noticed. The vehicle has been taken back for repairs.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I feel work is subpar, also missing items. Customer Service was intitally very good until I reported my dissastifaction, still awaiting a response from the manager called twice and still waiting.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
The company did not replace the bumper as they had stated and tried to lie to me. They then told me that they will order a new part to replace it. I will have to go back in to get it replaced. Bad service. I would never recommend that company.
My Experience - 5.0/5.0 -
Mario was fantastic to work with - he explained the process and estimate thoroughly, was prompt with appointments, kept me informed, and delivered my car ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mario was great to work with - explained everything, kept me up to date, punctual with appointments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
it looks brand new. there were a ton of dings and scratches and they are almost all gone, the only ones remaining were reported to me as out of scope. i am really thrilled with the outcome
Customer Service - 4.5/5.0 -
everyone was nice and supportive. communication throughout the process was spotty but that comes with the territory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks for cleaning interior and editor of my car. You guys are awesome