Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Repair was fantastic. However, discovering that the repaired tire was inflated at 60 psi rather than 35 was a HUGE MISTAKE that would have been dangerous had I not checked my tire pressure immediately afterwards.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My 2006 Mazda was deemed not repairable. My husband's (Neil Fang) 2011 Lexus has been repaired. He will reply concerning that work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great job, expeditious timing, and an effort to turn the work around to meet my needs!
Customer Service - 5.0/5.0 -
Effort to meet my timing needs and keep me informed.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They caused allot of damage (scratches to several parts of the car) after “repairing” the vehicle
Customer Service - 2.5/5.0 -
After all of the collision repairs were complete on my car, the workers at the shop scratched both moldings on both doors on the drivers side. Additionally, after new moldings were installed I noticed several scratches on my drivers door and side mirror. There were also scratches on my window tints. Additionally, a warning signal appeared stating that my braking assist system was not working since it was not recalibrated by Calliber Collisions. All of these additional repairs required an extra week to get repaired due to it being a holiday weekend. I appreciate that Aaron and Karen worked tirelessly to fix all issues but had I not pointed them out what would have happened? I felt like I was micromanaging the work that was done. They should have noticed and fixed these issues prior to my own inspection of my vehicle before driving off.
Likely to Recommend - 3.0/5.0 -
There were a few blemishes and paint issues and had to wash my own car for it to look decent
Repair Quality - 2.5/5.0 -
There was a few glitches in the paint and had to wash and Detail Car myself, other than that everything was great
Customer Service - 4.0/5.0 -
NONE
Returned Clean
My Experience - 5.0/5.0 -
Fantastic communication and they couldn’t have made the process easier. The best auto shop I have ever dealt with!
My Experience - 5.0/5.0 -
Caliber made my car repair as painless as possible. Thanks to everyone!
Likely to Recommend - 0.5/5.0 -
Never!
Repair Quality - 0.5/5.0 -
I had to pay someone else to make the actual repair. If they reimburse me as promised, I will be happier.
Customer Service - 0.5/5.0 -
Catalytic converter repair, absolutely the worst. I had to pay out of pocket to repair Calipers' work. Mario wouldn't even inspect the work after my complaint. There was noise from the CC hitting the body and a leak at the exhaust manifold. Could have been dangerous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, everyone was super nice and very helpful. I was told the job would take 5 days but was done in 3. The car came back perfect, shiny, and detailed. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Excellent work on the car and excellent customer service
My Experience - 5.0/5.0 -
Andrea graciously dealt with my infuriation with USAA. She spoke to them multiple times and created a remedy that afforded me to quickly get the necessary info and get my rental! Thank her, I was unable to! Zenobia
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Andrea was helpful and kept me informed on timing which was wonderful.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Un matching
Customer Service - 1.0/5.0 -
They had my contact info wrong the whole week process. I discussed this numerous times with caliber but they never corrected. They painted the bumper a non matching color and have to redo it.
My Experience - 5.0/5.0 -
Andrea helped make my experience at caliber so stress-free and easy! Always responsive and very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was ready on time and the entire staff was helpful and made me feel at home. Thank you Raheem
Likely to Recommend - 5.0/5.0 -
With no hesitation I recommend Caliber.
Repair Quality - 5.0/5.0 -
I am happy with the shops entire process.
Customer Service - 5.0/5.0 -
The people we friendly and they took care of my business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Karen Juarez and Alan Hernandez kept me updated on progress of repairs and time of completion. Would definitely recommend to family and friends.