Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Mario, Rashida and team did a beautiful job.
Likely to Recommend - 4.0/5.0 -
Maybe not for glass repair because of the turnaround time, but for anything else (or something else plus glass), yes!
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 3.5/5.0 -
Friendliness and communication were excellent! Turnaround was a bit long for glass repair, maybe should have gone to a glass-only shop. Also, car was not ready when the shop reported it would be; had to wait about 30 more minutes after the time they said it would be ready.
My Experience - 5.0/5.0 -
Awesome team, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber was an A+ experience and highly recommend them! They worked with my schedule and sent the adjuster out to my home. Organized the tow and even dropped-off the car once it was repaired...they made the process seamless!
Repair Quality - 5.0/5.0 -
Car runs very well and I am extremely happy with the repairs.
Customer Service - 5.0/5.0 -
Karen Juarez is a superstar! She went above and beyond regarding communication every step of the way. Kept me updated and even had her colleague Alan Hernandez introduce himself and keep me posted when she went on holiday. Upon return she followed-up with me as well. It was wonderful to have a caring advocate!
My Experience - 5.0/5.0 -
Car looks new I guess. What really stands out is the customer service. Everyone very friendly, calm, knowledgeable, and helpful. I never heard “ I don’t know let me ask someone else” Basically they made a very frustrating situation (for me) as easy and stress free as possible. 10 out of 10 would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea was super helpful and supportive through the whole process… give her a raise :)
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quality of repair and communication and accommodation = 10. Time it took to complete repairs = 5 (I recognize that some of the long delay was outside of caliber's control).
Customer Service - 5.0/5.0 -
Excellent communication and accommodation. All staff swere helpful, particularly Karen.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done quickly and I was kept up to date on estimated date of completion.
Customer Service - 5.0/5.0 -
Same comment as before. Being kept up to date was helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service. my car looks great. The car was done on time.
Likely to Recommend - 5.0/5.0 -
Went there whent s was Cook's. Will continue to use them again
Repair Quality - 5.0/5.0 -
Look like new
Customer Service - 5.0/5.0 -
Looks good, done on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes very
Customer Service - 5.0/5.0 -
Very responsive and delivered before the original schedule