Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all took great care of the car and with customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was excellent. I never once had to call to ask what was going on with my car. I love that there was coffee in the office...every little thing helps. Andrea was GREAT!!
Likely to Recommend - 5.0/5.0 -
Great customer service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did more than necessary.
Customer Service - 5.0/5.0 -
Great and kind service. I needed my car a day she and they made it happen by ordering a part ahead of time. They kept me up with daily text messages.
My Experience - 5.0/5.0 -
The change in repair including the trip to the dealers to recalibrate the sensor could have been communicated in advance and the car wash was appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was great, timely and professional. However The vehicle was sent to a dealer for calibration, without prior notice to me, and for an additional charge. It was likely necessary. But should have either been mentioned as a possibility in the original estimate or I should have been notified of the additional work required before it was authorized. If I’d been paying out of pocket, this would have been an issue.
Customer Service - 4.5/5.0 -
Generally excellent, see above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Great communication and the repairs were very well done. Will recommend them to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your shop is full of talented, kind and efficient people. We appreciated the rapid service and a good ending to a bad occurence.
Likely to Recommend - 5.0/5.0 -
We have been here many times, with many vehicles over the years and have always had very good results with repairs.
Repair Quality - 5.0/5.0 -
You all rock--great work, fair price, and efficient repair time!!
Customer Service - 5.0/5.0 -
Andrea, Felipe, and Aaron are the best people: helpful, kind, efficient.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service by Karen and team!
My Experience - 5.0/5.0 -
Everything was great from day 1 to picking up my car today. Repairs were perfect, they helped with the insurance and even dropping off my rental car at the shop. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
When we got the car back the proximity sensors on weren’t operating. We had to bring the car back and it’s been at the shop since April 5th. We are not getting regular updates on the progress of the car.
Customer Service - 2.5/5.0 -
Caliber Collision is apparently still waiting for Liberty Mutual to negotiate a claim on our vehicle. Haven’t had an update on our car in 5 days. It’s been in the shop for almost two weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so helpful and took their time to explain every step of that way.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service - my advisor Karen was incredible - always was available to answer my questions and what a great spirit and extremely friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karen was amazing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
job well done!