Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent job! Attention to detail was superb. Customer service was exceptional. Andrea Bourgeois gets a 10/10 for everything she did. She deserves a raise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Andrea was exceptional. She was insightful, helpful, clear, and answered all my questions fully. I was very pleased with all the work she did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!!
Customer Service - 5.0/5.0 -
Fantastic service all around. Very happy!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Actually I would never recommend this shop to anyone.
Repair Quality - 4.0/5.0 -
The repair was fine but the time it took was excessive and I wasn't aware of how long I would be without my car.
Customer Service - 0.5/5.0 -
The customer service was terrible. I took my car in for an estimate on a Wednesday and it was a week until the part came. I brought my car back on Wednesday when the part was there and I was told it would be ready Friday afternoon. I was working so my husband had made arrangements to pick up my car. Late in the day he called them and they said the paint wasn't dry so it would ready Monday morning. I cleared my work schedule to pick up my car and I called on Monday morning. Whomever answered the phone said Angelica would call me back. After two hours she hadn't called and I called them. They said the bumper hadn't been attached yet and they then needed to wash the car. I told them I didn't want it washed, I wanted it back. When I didn't hear from any one by 4 pm I called them and said I was coming to pick up my car at 5 pm. When I got there the car was ready but no apologies for my loss of work time or inconvenience. I would never go there again and recommend to others not to patronize Caliber Collision.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt service and great staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
THE STAFF AND THE QUALITY OF THE WORK MAKE CALIBRE MY ONLY CHOICE.
Repair Quality - 5.0/5.0 -
GREAT JOB OF REPAIRS AND MATCHING.
Customer Service - 5.0/5.0 -
STAFF WAS VERY HELPFUL. ANDREA BOURGEOUS WAS MAGNIFICENT.
My Experience - 5.0/5.0 -
Ruben was probably the bear customer service professional I’ve ever worked with. He was super communicative and was profesional whole also making sure I knew he was a real person on the other side me or the phone. Super pleased with the experience.
Likely to Recommend - 5.0/5.0 -
Excellent service, great communication and a wonderful overall experience!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so great, pleasant efficient and the communication was superior!!! Would definitely recommend and use them again! Thanks everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really nice people, especially Paul an Aaron who really went the extra mile to make what was an awful situation into an easier one. They both really listened and made me feel like a valued customer and were able to make my car look new again.
My Experience - 5.0/5.0 -
The Caliber Collision team was very helpful and the entire process was made simple. Really appreciate the speedy turn around and helpful accommodations.
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
great and friendly and convenient... nothign bad about the place. Thanks!
Repair Quality - 5.0/5.0 -
Great job and (so far) it all still looks fantastic.
Customer Service - 4.5/5.0 -
Super friendly, on time, communicative, etc. I would only say the automated emails were a bit "ehhh"... obviously not from a human and didnt' really help much. The in person contact was fantastic however.
Returned Clean
My Experience - 5.0/5.0 -
very thorough updates once work started
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There's a gap between the new door and the interior, so I have to being the car back in
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate the dedication of the staff and the quality of the final work.
Customer Service - 5.0/5.0 -
I was kept updated on the process often allowing me to make plans
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
prompt and fast services
Repair Quality - 4.5/5.0 -
I have not yet have the time to check out the car yet.
Customer Service - 4.5/5.0 -
not enough space for car storage. I received repeatly calls and texts to pick up the car regardless I have advised Paul that I was out of town until Sunday where the car was tentatively be ready by Friday PM. With other repair shop, you do not have to pick up the car the same day the car is ready to be picked up