Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
You charged me one third more than the estimate with no warning and a less than satisfying explanation and there is a defect - divet on the hood near your repair - I will not be bringing my additional body work to you
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
My car looks great, and clean! Thank you 😊
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Shop didn't inform me even when the repair took 2 weeks more than initially estimated
My Experience - 5.0/5.0 -
It was a pleasure working with Derek and am so happy with the way things turned out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was done when they said it would be, and they kept me informed every step of the way. I definitely would recommend them to any friend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The hood didn't close fully flush with the rest of the body. Aaron has taken full responsibility to get it right and also help me out with another body issue, so I do expect in the end I will be happy. He has been wonderful. But I am not completely satisfied because (a) this should have been noticed in the shop and (b) I am still using a rental car and (c) I spent an hour at Caliber and (d) what if I weren't so observant and persistent? and (e) I am a little anxious what else may be wrong that I can't see.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, great repair, you made it easy for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The body work and paint job were done pretty well but it just took too much of my personal time to get things done properly. If people have a full time job, it would be too time consuming and inconvenient. Fortunately I am retired and have time but it is still not acceptable given the amount charged to the insurance company.
Repair Quality - 3.0/5.0 -
Needs better quality control and scheduling
Customer Service - 3.0/5.0 -
fairly poor communication. most personnel do not seem to enjoy their work.
Returned Clean
My Experience - 5.0/5.0 -
My car looks good as new. I appreciate your communications about every change in scheduling and costs. And compliments on the courtesy of every member of your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Timely and courteous communications; repaired area looks “good as new”; car sanitized before returning it to me. Greatly appreciated.
My Experience - 5.0/5.0 -
Excellent friendly reliable quick trustworthy. Definitely would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent experience on all counts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Great job on the car. Not great at communicating.