Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
incredible communication and clarity about the work needing to be completed on my vehicle. accommodated my rental car return, nice to my dogs, friendly at the front desk. attention to detail appreciated. cannot say enough positive things about this transaction!
Likely to Recommend - 5.0/5.0 -
it was one one of the best service jobs I have experienced. the situation as to why it was being repaired was incredibly stressful and they took a lot of unknowns out of the equation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
the auto body shop also updated recalled items on my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only issue was that the day i dropped off the car, between waiting for the rental driver to arrive at Caliber, that driver taking me a half hour away to the rental office, then waiting in line at the rental office, it was an hour and a half before I was in the rental car. This is not really a Caliber problem I suppose, but they should consider getting better rental service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only problem is that when I arrived at the appointed 12:30 drop off time, I did get into the rental car until 2pm.
My Experience - 5.0/5.0 -
Everything was professionally managed. They seemed to know we are upset with our crumpled car and every one was very supportive. Thanks.
Likely to Recommend - 5.0/5.0 -
Thanks. Good job. Offered extra services like delivering a box I forgot in my trunk.
Repair Quality - 5.0/5.0 -
Looks good as new.
Customer Service - 5.0/5.0 -
Car still smells inside. Would have appreciated a heads up on this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan did a great job taking care of the whole process for me. Always keeping in touch from start to finish.
Customer Service - 5.0/5.0 -
Execllent job by Alan.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
price was much more than I'd been quoted elsewhere but because this was an insurance claim (someone else's insurance covering) not something I could control/influence.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice folks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were quick, clear communicators, and kind!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly place
Likely to Recommend - 0.5/5.0 -
Worst outcome possible: my car is worse than before.
Repair Quality - 0.5/5.0 -
Car is worse than before. Window does it roll up correctly. Had to take it back twice to fix and they haven’t resolved the issue. I do not recommend this shop.
Customer Service - 2.0/5.0 -
Folks were polite but car wasn’t fixed.
Returned Clean
My Experience - 5.0/5.0 -
What a great team at Caliber Collision. Friendly, helpful, efficient, all good people.
Likely to Recommend - 5.0/5.0 -
Very comfortable recommending Caliber Collision
Repair Quality - 5.0/5.0 -
Great team - friendly efficient helpful
Customer Service - 5.0/5.0 -
Very friendly and professional