Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Andrea was great. Underpromised and overdelivered perfectly. I was mentally prepped to pick up the car on Friday but it was ready a day earlier on Thursday.
My Experience - 5.0/5.0 -
A huge Thank You to Alan Nguyen for treating me like a Queen and for always updating me and even moving my car so I could get out easier. All of your staff are so friendly and helpful. From the first phone call to the pick up of my car all your estimates of time and repair were accurate and timely. Thank you so much for a great repair experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I’ve already responded. I repeat, Alan was the best. everything transpired Well and on time.
My Experience - 5.0/5.0 -
Berkeley shop has awesome customer service and great communication through out the whole repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Berkeley shop communicated throughout the whole repair process. There was never unexpected surprises. A+ experience from start to finish
Customer Service - 5.0/5.0 -
AMAZING and best in class! Would love to work with again.
Returned Clean
My Experience - 5.0/5.0 -
Aaron was super friendly and he made sure my vehicle was ready in time for my move. I 100% would recommend them over any body shop in Berkeley
My Experience - 5.0/5.0 -
Loved it! Andrea was absolutely wonderful. Speedy, professional, and kind.
Likely to Recommend - 5.0/5.0 -
Yes highly
Repair Quality - 5.0/5.0 -
Did a great job!i would go there again!
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have already told a friend last weekend not to take their vehicle to Caliber
Repair Quality - 0.5/5.0 -
I had to take my car back twice. The first time I picked up my car in was filthy dirty and the back window was broken after they replace my door. The edge of the door painting was also not smooth and polished. I took the car back to fix the window and the paint. They installed a new back window that shattered again and the paint on the edge of the door was still not perfect. The assistant manager told me that they cannot fix my window. They are planning and ordering a new window and outsourcing the window installation with a mobile window installer. I am a little concerned about that. I picked up my car today, and neither the assistant manager or the manager came out to greet me. I will never have my card serviced at a Caliber shop. I am also planning on contacting my insurance co. And telling them about my experience with Caliber. If my windows doesn’t get finally fixed by the mobile installer, I may give caliber a horrible review on yelp.
Customer Service - 0.5/5.0 -
The manager appeared to care but never followed up with me. He only request that I don’t give the shop a bad review. I need the companies management to know how bad my experience was with this shop.
Returned Clean
My Experience - 5.0/5.0 -
The friendly kind Professional Service I received at Caliber Collision will never be forgotten. Thank you Alan Nguyen I highly recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great! Allen was very communicative and hard working.
Returned Clean
My Experience - 5.0/5.0 -
Good communication and speedy repair. There is one re-installed trim piece that may require some attention to be more firmly installed, but I know I can bring the car back in if that condition worsens. Thank you.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quicker than expected car looked great clean inside and out
Customer Service - 5.0/5.0 -
quicker than expected car looked great cleaned inside and out
My Experience - 5.0/5.0 -
It was efficient and the communication was clear and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Irene was super communicative, patient, and professional. Couldn't have asked for better service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angelica is awesome! Super resonance and kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great! The work looks perfect and they had awesome communication throughout. Angelica was incredible to work with and even delivered our car since we couldn’t coordinate a ride due to Covid.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent work and attention to detail. Really happy with the results and the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Power was out the day that I was supposed to drop my car off for repairs and I woke up early to get there only to find that I couldn't drop it off that day. Would have been nice if they emailed me or something so I didn't have to waste my time that morning.