Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes, I will send a friend nice work
Repair Quality - 5.0/5.0 -
The office people are friendly and nice
Customer Service - 5.0/5.0 -
Yes, very nice
Returned Clean
My Experience - 5.0/5.0 -
Andrea Bourgeois professionalism went above and beyond with the repair of my collision damage. Not only was she there to deal with all of the issues which developed during the repair process she immediately had your crew clear up a minor problem discovered after I picked up my vehicle. All in all a great experience thanks to Andrea's efforts.
My Experience - 5.0/5.0 -
I was very impressed with the drop off and the pick up. Each time the staff were very polite and on time with my appointment. I appreciate the emails and texts messages keeping me informed. I would have like to have had a phone call also when my vehicle was ready. But overall my experience with Caliber Berkeley was an excellent one and I will refer them to all of my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looked great. I appreciated your cleaning my very dirty car, inside and out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, very professional, friendly and efficient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alan was great and did a wonderful job on my car. I am so happy with the service
Customer Service - 5.0/5.0 -
The customer service was great and I had a rental car and the team returned the car for me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everything was just fine, nice to have the car cleaned as an extra bonus.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Employees were friendly, knowledgeable and efficient. I got my car back sooner than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks good.
Customer Service - 5.0/5.0 -
They were friendly and efficient, careful with masks and sanitizing. They finished the car sooner than originally promised.
My Experience - 5.0/5.0 -
Excellent and fast service and the repairs look great. Much appreciate the attention to safety from covid-19.
My Experience - 5.0/5.0 -
Excellent and vey friendly service. My car looks amazing. Will recommend Caliber to all my friends.
My Experience - 5.0/5.0 -
The timing and quality of the repair were excellent. All staff was friendly, helpful, and they communicated throughout the process. The wash job was the only area that I would recommend some improvement. It looked like a dirty rag was used to wipe down the inside, and it was dirty and streaked. I had to do my own wipe down when I got home.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am in general very satisfied with the work you did on the car - thank you - it was done efficiently, competently, and promptly. My only concern is your phone system: yesterday I couldn't reach you (and your main office couldn't reach you) because the phone was busy all the time. You should install voicemail or call waiting or something other than forcing customers to call and call and call without getting through. Management should know that not having a reliable and working phone system frustrates potential customers and causes them to go elsewhere - which is not what you want! Thank you Aaron and company for a good experience otherwise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impeccable work
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Polite and reaponsive
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea is a rock star and treats me like family. I have moved yet I will always be loyal because Andrea
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea is awesome
Customer Service - 5.0/5.0 -
Again Andrea and the GM are awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea is excellent. Great communication and project management. Bravo.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a great job keeping me informed about the progress. It was great to have my car delivered to me when it was ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Everything seems well done, but I have no basis for comparison and just got the car back.
Customer Service - 5.0/5.0 -
My rep did a great job keeping me informed.