Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
You have done a repair for me in the past, and I am generally very satisfied with your work and service. I will continue to use and recommend you. Nonetheless, I submit these comments in the spirit of working with you to better your service: (1) on Wednesday, I was told that Aaron would call me "first thing" Thursday to give me a status - we didn't get a rental car, and having the job completed quickly (even by COB Thursday) was a priority; I kept waiting for Aaron to call, and he didn't; I called mid afternoon Thursday only to learn there was no way the car would be ready on Thurs; he said he'd call me in the a.m. on Friday to give me a status when I could pick it up. On Friday, I ended up calling around 11:30 or noon, to learn that it would be ready at 1:30. I said I would pick up by closing, probably in the 3-4 p.m. slot. When I arrived, the car was being washed. Not that I don't appreciate a wash, but I felt there could be better communication about the status of the job. (2) I really appreciate your washing the car and vacuuming the front rugs; it would have been equally great if you had cleaned the back interior (but it was perfectly ok that you didn't); this is a very minor point; (3) I was unaware that there was any problem with the turn signal light, yet the bill has a charge for that; I had thought that we were dealing only with scrapes on the body, and not anything having to do with the lights. As I said, all of these are fairly minor in the grand scheme of things. Thanks much. Paul [email protected]; 510-593-8402 .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Excellent service. Appreciate the cleaning of the inside of the car as well. Aaron is a very good manager.
My Experience - 5.0/5.0 -
Fantastic service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love the e tire team at Calliber. The customer service is extraordinary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I especially love the customer service. Allen and San Rock!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
took the car in 1 week prior to plan repair so it would be fast as we have only one car and no insurance for rental. brought car back in 1 week, three day repair turned into four days and still no taillight assembly. I retrieved the car as I needed it but am still waiting for the taillight assembly. I'm leaving town on Tuesday / hope it arrives by then. Don't understand why, with a full weeks notice and all the insurance paperwork completed, that the parts were not on site so this could move forward quickly.
My Experience - 5.0/5.0 -
Andrea was very helpful and friendly! She explained everything very well and answered our questions with clarity.
My Experience - 5.0/5.0 -
Sandra was very helpful. Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea and your whole team was amazing...courteous, timely and beautiful job!!! Thank you all
My Experience - 5.0/5.0 -
Everyone was friendly and helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop, and wonderful staff. Very professional!
Customer Service - 5.0/5.0 -
Andrea is the best!
My Experience - 5.0/5.0 -
Professional, efficient, reasonably priced, fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job !!!