Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had an amazing experience with Sandra. She kept me up to date via email constantly and responded very quickly to any questions I had. Even when the expected completion date was set for while I was on vacation, she worked quickly to assure me my car could stay there. She made this whole experience better. There was one day that I started receiving texts from someone named Aaron who was pretty rude. I let Sandra know and she assured me she’d take care of me.
My Experience - 5.0/5.0 -
The repair was well done. The staff customer service attention was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and friendly people. Front office workers were very nice and patient as was the repair representative. The car looks great again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your service was more than timely and the estimate accurate. Thank you.
My Experience - 5.0/5.0 -
It was just great - until I tripped on one of the bump stops on the parking area floor and fell badly - you need to paint them bright yellow or something so they are highly visible and contrast with the dark gray floor. Thanks for the good work though!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Your excellent Berkeley customer service team is already in the process of arranging for a redo of this substandard-quality repair. They are great. Thank you.
Likely to Recommend - 0.5/5.0 -
Stop requesting that I appreciate your a survey when I have already done so. This is harassment.
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We are disappointed at the quality of the touch up paint applied on the drivers door. The brush strokes are clearly visible and the texture is not seamless, smooth or consistent with the car's existing paint.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Paint was poorly applied - visible brushstrokes
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Everything was very fast and very professional handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We felt Caliber went above and beyond for us with our repair. We'll be back for future needs. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and customer service. You all made it easy to feel confident the work would get done correctly and quickly. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The estimating, drop-off, and pickup processes and staff were very professional and friendly. The work was high quality and it was completed a day before promised. I would recommend them to others.
My Experience - 5.0/5.0 -
Prompt, efficient, and friendly without being overly solicitous. A good experience related to an otherwise inconvenient situation. I would go there again!