Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
All parties kept me in the loop. Car looks grand. Best, Shirley
Likely to Recommend - 5.0/5.0 -
Yes...
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lots of contact; great service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sandra provided excellent customer service and consistent communication. We appreciate her so much! And thanks to the whole Caliber team for fixing our car so well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea Bourgeois is the BEST claims adjuster and service coordinator ever. She is amazing in her ability to get things done right, on time, and always wih a smile.
My Experience - 5.0/5.0 -
Thanks for the quick turnaround and good communication throughout the process. The repair looks great! There was a strong smell of chemicals inside the car that gave me a headache though!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All went very well. Thank you.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The work looks like it was done to repair the damage. However, there are several problems. My whole car, including the windows were covered in what I assume was spray paint. I had to use a razor to scrape all of my windows clean, as normal cleaner did not remove the coating that would block my view when the sun hit it a certain way. There were scratches on my front and rear bumper that I did not have prior to them fixing the car. The inside of my car has a strong paint smell, but maybe that's inevitable considering the work they did. All of my tires were different pressures when they returned the car to me, one of them greatly over-inflated, the rest under-inflated. They were several days late after the date they initially told me it would be ready.
Customer Service - 2.5/5.0 -
They were nice, but when I took it back to them the next day to clean my windows, they said they didn't know what was on the windows and would have to use a razor to scrape them clean. I expected my car to be back to new condition after they charged $6500+ repairs. I didn't even complain about the scratches on the bumpers because I can't prove they did that, and bumpers get scratched so easily anyway.
My Experience - 5.0/5.0 -
I’m satisfied with the work done on my car. I especially appreciated Melvin keeping me informed on updates throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea was amazing and very helpful. Very happy with how my car looked, the whole process was extremely professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There was a child in my car dirty handprints and toy wrappers we left and there was 27 miles on the vehicle I know it had to go to the Chevy dealership but was it 27 miles round-trip ?
My Experience - 5.0/5.0 -
Andrea was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great, and thanks for being so efficient with the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Employees were very friendly and professional.