Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Car was not done within time period specified by Caliber Rep.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Excellent experience, I would return.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks Edgar and Team
My Experience - 5.0/5.0 -
Communication was great via text. You were very accommodating of my schedule for pick up due to travel and that is greatly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only reason I didn't rate it a "10" was because of the parking ticket I received in the mail from the city of Berkeley. I had to bring the mailed citation and tell the receptionist about it, instead of having it taken care of by Caliber.
Customer Service - 5.0/5.0 -
Excellent communication.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an excellent job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Andrea was great from start to finish. Worked to keep cost down (private pay), communicated well, got job done quickly, looks very satisfying. A pleasure to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Edgar at the Claremont ( Berkeley) location was phenomenal and super helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything whent wonderful from star to finish!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good
Customer Service - 5.0/5.0 -
Good 👍
My Experience - 0.0/5.0 -
This has already been discussed with Andrea who handled my claim through GEICO at the shop. She is aware of my frustration with the process. Car was with the shop for relatively minor repairs for over a month. Many delays for many reasons. She covered 25% of my deductible as compensation as well as my rental beyond my insurance coverage. Part of the issue is the responsibility of GEICO as my assigned adjuster was not in communication with me for the first two weeks once car dropped off. I was doing direct communication with both companies which should not have been necessary. For the most part the communication from Caliber was timely. Though return responses or questions was not available through the automated text system so I needed to call if I had questions or neded further information. I have some concerns about the service outcome which I have yet to discuss with Andrea.
My Experience - 5.0/5.0 -
I was very pleased with my experience. The service and the people who work there were very friendly and knowledgeable.
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
I had a great experience with this company. Everyone was very friendly and helpful and knowledgeable. Thank you!
Customer Service - 5.0/5.0 -
I had a great experience w them. The woman, Andrea, who helped me was very nice and extremely helpful and knowledgeable. As was the rest of the people whom I encountered here. I am very pleased w the services provided.
My Experience - 5.0/5.0 -
My entire experience was seamless, from drop off to pick up. Along the way, I received regular, reassuring communication and felt well-taken care of. My car looks as good as new!