Caliber - Berkeley
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a beautiful job on the repair.
Customer Service - 1.0/5.0 -
Edgar Salinas, Service Advisor was pleasant enough but he told me that my car would be ready on a certain day and did not update me to the fact that the part (a bumper) for my car had been delayed. It wasn't until I called him on the day the car was supposed to be ready to ask him when I could pick up the car, that he told me about the delayed part. I had driven down from Calistoga to pick up the car so my husband and I could take it on a road trip with it. I would have greatly appreciated being kept up to speed regarding the true finish date. I could have easily kept driving my car until the part arrived instead of renting a car. This would have saved my insurance company a lot of money and allowed me to have my car for my roadtrip. I also found Olivia Gallegos, Office Manager, to be completely incompetent.
Returned Clean
My Experience - 5.0/5.0 -
caliber did me right!! they fixed up my car and were very kind and professional the whole way through. their automated texts kept me updated on their progress the whole time as well. thanks caliber ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks like new again
Customer Service - 3.5/5.0 -
Office staff “meh” couldn’t find me in system each time I called. But my service advisor Edgar was great
Returned Clean
My Experience - 0.0/5.0 -
Overall the rear bumper looks great after the body repair. Thank you guys! However, there is a small scratch on the left light of the rear bumper. Perhaps, you can further inspect it.. Thanks again.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Hi, Please note, for the most part great job and thank you. However, I have noticed a second issue after the repair. The second exhaust pipe on the ride side of the vehicle is sticking out and not properly placed back in. I am currently in contact with the insurance company about it. Hope we can get the issue resolved.
Customer Service - 3.5/5.0 -
Hi, I am waiting to hear back from you guys about fixing one of the mufflers on my car. It wasn’t placed correctly. And a part was ordered for it. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Overall good except that you could have done a touch up of a tiny dot that Andrea told me you’ll do. Thanks so much.
My Experience - 5.0/5.0 -
The results and the service we received during the process of repair was outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfactory results. Good communication of progress. On time completion.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber Collision to anyone needing repairs. They delivered quality work, kept me informed, and made the whole process stress-free. It’s not easy to find that kind of consistency and care these days, I’d definitely go back if I ever needed to.
Repair Quality - 5.0/5.0 -
The repair quality was excellent, everything looked as good as new. I was really impressed with the attention to detail and how seamless the results were. They clearly take pride in their work, and it shows. Very satisfied with how everything turned out.
Customer Service - 5.0/5.0 -
The customer service was great, everyone was friendly, professional, and kept me in the loop throughout the entire process. I never had to chase down updates, and they made everything easy and stress-free. I felt well taken care of from start to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always congenial and professional service! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision resurrected my car! Thank you!!
Customer Service - 5.0/5.0 -
Customer service is always responsive and respectful!
Returned Clean
My Experience - 5.0/5.0 -
Andrea was wonderful to work with. The repair was quick and the rental car drop off and pick up was really easy. I’d definitely go back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful and getting a clean car inside was a real bonus!!
Customer Service - 5.0/5.0 -
Efficient communicative professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Edgar was awesome! Seriously went above and beyond. I will definitely come back if I ever need the service 🙏🙏🙏
Likely to Recommend - 5.0/5.0 -
Absolutely will sing your praises!
Repair Quality - 5.0/5.0 -
The repair looks perfect and the detailing is very much appreciated!
Customer Service - 5.0/5.0 -
Edgar was really good! He went way beyond our expectations!